「Hier hat eigentlich alles gepasst, schöne saubere Zimmer, traumhafter Blick auf die Seen, sehr gutes Frühstück und Abendessen und dann auch noch freundliches Personal. Auf ein Wort: perfekt」
「Although it is located right next to Milan Marpessa International Airport, it is surrounded by lots of greenery and the quiet natural environment was soothing to the soul.
I was amazed by the quality of the Italian food and wine served in the restaurant.」
「The staff was attentive and very quick to respond to my messages. My flight was delayed by 5 hours, and I ended up staying at the hotel for only about 3 hours. It was meant to be an overnight layover in Milan (original landing at 7:30 p.m. turned into past midnight), and with my connecting flight just 4–5 hours later, I even contemplated skipping the hotel altogether. Since it was too late for the free pick-up, I would have had to pay €35–40 for a taxi.
Still, the staff (Celeste) stayed up late...
"The staff was attentive and very quick to respond to my messages. My flight was delayed by 5 hours, and I ended up staying at the hotel for only about 3 hours. It was meant to be an overnight layover in Milan (original landing at 7:30 p.m. turned into past midnight), and with my connecting flight just 4–5 hours later, I even contemplated skipping the hotel altogether. Since it was too late for the free pick-up, I would have had to pay €35–40 for a taxi.
Still, the staff (Celeste) stayed up late trying to reach me via WhatsApp and phone calls to confirm my arrival time. I truly felt he went above and beyond, especially considering this was a non-refundable booking (and he probably also needed to arrange the 4 a.m. airport drop-off). In the end, I did take a cab to the hotel, managed a couple of hours of rest, and I’m glad I did. Not to mention, they even left a breakfast-to-go in my room.
Although my stay was short, I would definitely recommend this lovely place to anyone looking for quiet accommodation and excellent customer service."
