サンタ・ヘレナ ホテル

「Friendly staff, great housekeeping, excellent location, pretty new so rooms are in great condition. Rooms are tiny for two people, no room service. It's more of an officetel than a hotel. Essential twin room was located in higher floors - luminous with a nice view, the extra room was located on the 2nd floor blocking any light even though with a balcony. Balcony had no view and was covered by high walls. The downgraded room was preferable in this case, with no balcony. Good hotel overall.」

「Boa 」

「Lugar espetacular, bem acima do previsto acesso fácil ao shopping e metrô. Agradecer aos anfitriões pelas informações prestadas e dúvidas sanadas.」

「The bed is very comfortable, the room has a good size, the breakfast was very nice and the breakfast room is beautiful. The staff is very friendly and it has a workout room. The only thing is the space at the garage is small and the area has a busy main road. I recommend 」

「The room temperature was perfect. The breakfast selection was impeccable. WIFI was not so stable, and the plugs were not international. The hair dryer is not FOR LADIES with long hair. The staff is not well trained, and nobody was nice enough to help me with my luggage. So UPS and DOWNS, but it could be perfect. 」

「Secure and friendly staff」

「Parabéns por tudo no hotel. Otimo atendimento. Café da manhã ótimo. Local muito agradável. A reforma ficou sensacional.」

「部屋は問題ありませんが、部屋の壁が薄くて隣がうるさかった。メトロの駅が近いのは助かります。」

「O ar condicionado não funciona ( quarto 813). Café da manhã com tudo, mais com ingredientes de baixa qualidade. Equipe boa. Mas no todo decepcionado. Obrigado 」

「Péssima experiência. A suíte não foi a que reservei, a recepcionista não encontrou minha reserva e me colocou em qualquer quarto. A tranca da porta estava em péssimo estado, comprometendo a segurança. A pia vazava, o ventilador fazia muito barulho, e o conforto é muito ruim: cama desconfortável, travesseiros finos e cabeceira estrutura de tijolo. Falta total de manutenção e organização. Não recomendo.」

「Próximo a muitas facilidades e ponto turístico.」

「The stay was good for over night. I would just hope they focus on cleanliness a bit more. Found lots of hair that was long (I have short hair) all over room and bathroom. Once found a ball of hair and don’t even know where it came from. Also it’s pretty obvious that they water down the shampoo to make it last longer. Pump into hand and all of it leaves hand immediately. Focus on guest experience more. 」

「Equipe nota 10! Estacionamento muito, mas muito apertado... Café da manhã excelente! Excelente custo beneficio.」

「Por favor, não entenda isso como um critica O café da manhã poderia ser mas elaborado」