Santa Cruz Vacations from ￥348,881

We stayed for two weeks. Nice neighborhood, short walk to the subway. The laundry service across the street is good and inexpensive. Desk staff wonderful. Room, furnishings, appliances all in good shape and good working condition. If you want a good value, no frills, convenient place to stay, this place is perfect. Three suggestions for management: 1) Instead of a coffee table and large wood chair, put a small dining table and 2 small dining chairs in the living room. 2) Do a more thorough job of cleaning/mopping the floors. 3) Provide larger trash cans. But overall, great job!

clean room, very well located

We started and ended our Chilean wine adventure with the amazing team at Castillo Rojo, in their amazing boutique hotel. Alexander, Erica, Lau and Auto went above and beyond getting us settled and accommodating us during our stay in this historic, well-appointed and comfortable boutique hotel. From its striking red exterior, amazing, one of a kind rooms and world class cafe (breakfast included and a hosted wine soirée in the lounge every afternoon from 6 - 7) to our own unique rooms (each one different, well appointed, comfortable and best water pressure of the trip) to gated, secure parking, it was a wonderful welcome to Santiago. It is also walking distance to Pablo Neruda’s house and museum, the San Cristobal funicular, a host of restaurants, a small shopping center, parks and the Plaza de Armas (and El Portal, the Completo shop across the street). We managed all of this in just two days visiting…we can’t wait to go back and spend even more time. It was an easy two hour drive from here to the Colchagua Valley. And though the amazing historic hotel has no elevator (we stayed on the third and fourth floors, respectively between our two visits), Auto and Alexander were up to the task of delivering our bags to our rooms (I am 62 and my husband is 65…both in decent shape…but still very appreciative for the assistance with my bag which was 28 kilos and our wine suitcase, which by the end of our trip, weighted 22 kilos). Can’t recommend the Hotel Castillo Rojo strongly enough!

I stayed for ten (10) days! I was really amazed and impressed with Concha Y Toro. The staff (all the staff) were wonderful and extremely helpful. Tanya, Daniel and Andrea couldn't be nicer and more helpful. They saw to my every need and helped me out above the call of duty. They booked reservations for tours and helped me with local (lots of really good places to eat!) dinner... The complimentary breakfast and wine & cheese bar in the evening are above and beyond anything you'll see at a CHAIN HOTEL. DO NOT LET THE NEIGHBORHOOD SCARE YOU! It's more like a Boston college local community. Lot's of young people. I was nervous at first but quickly became quite secure walking around alone day and night. NOTE: Make sure you have WiFi at ALL times! I got caught twice without it and had to call an Urber. I found a local place that was kind enough to let me dial-in to their WiFi, but don't go out without it! BAD IDEA! I would stay at Concha Y Toro again!

Nice little boutique hotel! Very friendly and helpful staff. Area can be a little dodgy after dark so take taxis/ubers.