「The first level room I had reserved was unavailable due to some electrical problems. I accepted a 2nd level room and appreciated the gentleman who brought my luggage to the room. He was very nice.
The pool was to be closed and resort fee waived. The pool was serviced faster than management anticipated so they changed the policy and reinstated the resort fee. Guests were to be reimbursed for their lunch. I returned lunch receipt as instructed but it wasn’t taken off my bill. Dante’s dinner...
「The first level room I had reserved was unavailable due to some electrical problems. I accepted a 2nd level room and appreciated the gentleman who brought my luggage to the room. He was very nice.
The pool was to be closed and resort fee waived. The pool was serviced faster than management anticipated so they changed the policy and reinstated the resort fee. Guests were to be reimbursed for their lunch. I returned lunch receipt as instructed but it wasn’t taken off my bill. Dante’s dinner...
Diane