Search Chalets in Sandown

"Alicia (the blonde haired lady on reception - hoping i’ve remembered your name correctly!) was absolutely incredible with looking after us. The food was delicious with a very generous breakfast spread, the spa was clean and tidy. The room was so comfortable and tidy, lovely bed!! only a few things which we feel could improve; the coffee, tea and biscuits were not restocked every day so we often had to call to ask. Flannels and a toilet roll were not always resupplied so we needed to call for those too. Kids were very loud and splashing in the pool so the spa wasn’t always the most relaxing. However, we are so thankful for our stay and we will be back!! Thank you Alicia for making it so special, we hope to see you again on our next visit! 5 stars to Alicia (so sorry if my spelling is wrong!) but please do pass on my praise. "

"Friendly staff beautifully decorated convenient location"

"Lovely decoration and room setup. The only small issue is toilet is small and not completely private."

"A very clean room, and very polite staff. "

"Everything was excellent from the reception to the bar staff, the service was excellent. The room was clean, spacious and had everything we needed."

"Friendly and helpful reception staff. Comfortable room. A few breakfast cutbacks noticed but still good."

"All the staff was helping apart from the shift manager on breakfast on Sunday morning she was rude and she I hate this job but all the other staff was helpful "

"Friendly staff"

"Staff friendly and helpful. The Dyson hot cold fan was brilliant. We enjoyed using the pool and steam room. Dinner in the restaurant was amazing!"