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"Everything together "

"The lodge is super outdated, one restaurant that changes name as the day goes on . A lot of the staff rude when asked a question . The only one that was super polite was the young lady at the front desk . The tvs in the room r not smart tv so u can add ur own apps to watch tv as we were stranded bc of snow . And they should have snow chain for purchase and they didn’t . Not happy at all "

"Generally nice. Rooms/bathroom very dark - not a single overhead light in the entire room (and I was in their largest suite.) I suppose they hadn’t considered that many women wear make up and need light for that. Impossible to do my make-up (even in the morning) as bathroom too dark, no lighting on desk, no plug on desk for mirror. "

"The breakfast was fresh and enjoyable as far as I know. I only took yogurt, bananas, paper plates, and elastic silverware during my stay. "

"For the price, it was ok. Only complaint was our upstairs "neighbor" decided playing music at full blast, starting at around 10 pm was acceptable. When front desk was initially contacted around 11 pm, employee said there was no one in the room. Said she'd send someone to check it out --- no change after 1/2 hr. My husband went upstairs, door was wide open and a young man, shirtless, was going in and out of the room. My husband went in person to front desk, after which the music was turned down. Hmmmmm. Either she "lied" or an employee was letting a "friend" stay in the room????? Who knows. But, it was not a relaxing stay!"

"Clean and good service "

"i showed up for my room reserved through hotels.com and was told the cancun resort had no room for me. they had given my room away"

"Location was perfect! Visited the Shinzen Friendship Garden (inside Woodward Park) and Forestiere Underground Gardens. Hotel has all amenities for a comfortable stay including a restaurant on site. "

"Staff was really helpful nice and tentative. Treadmill was rocking so I couldn’t use it and the hot tub didn’t work. We also found bugs in our room Will not stay again I do not do bugs"