「I cannot say enough great things about my recent stay at the AC Hotel Pasadena, but what truly made the experience unforgettable was the outstanding customer service provided by Roman. From the moment I arrived, Roman went above and beyond to make me feel welcome and taken care of. His professionalism, attentiveness, and warm demeanor made all the difference — if I could give 10 stars out of 10 for customer service, I absolutely would!
The room itself was breathtaking — hands down the most...
"The location is really nice. The room was clean and organized. Staffs are all kind and friendly. Only one thing that I wanted to indicate, there were four of us and every night we had to ask for additional towel set as it seems the default house keeping only provides three sets instead of four. Beside that, everything was perfect."
