施設内の設備

W サンフランシスコの口コミ

4.5 out of 5
W サンフランシスコ
181 3rd St, San Francisco, CA

口コミ

8.8

非常に良い

評価 10 - 1000 件の口コミ中 616 件が非常に良い" "
評価 8 - 1000 件の口コミ中 202 件が良い" "
評価 6 - 1000 件の口コミ中 96 件が普通" "
評価 4 - 1000 件の口コミ中 50 件が不満" "
評価 2 - 1000 件の口コミ中 36 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

Mao

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 1 月 28 日)
Hello Mao, We are pleased your experience was enjoyable, and we want to thank you for your kind rating. All of us at W San Francisco look forward to your next visit.All the best,Francis Gorman,Resident Manager

10/10 (非常に良い)

LI

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフは良い笑顔。サービスも態度も良い。部屋は清潔、静。言う事なし。
2023 年 10 月に 2 泊滞在
Resident Managerからの返信 (投稿日 : 2023 年 11 月 9 日)
Hello LI, Thank you for staying at W San Francisco. We are pleased that you loved our relaxing accommodations and that our devoted Talent took excellent care of you. We hope to have the pleasure of accommodating you again soon.All the best,Francis GormanResident Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 4 月に 4 泊滞在

8/10 (良い)

joji

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
モダン
モダンな感じのホテルでした。部屋は普通ですが、コーヒーマシーンは使い勝手良かったです。bathルームは広めで清潔感ありました。周辺環境抜群でMOMAもすぐ隣、ユニオンスクウェアにも徒歩圏で便利でした。近くに公園があり雰囲気も良かったです。
2018 年 8 月に 8 泊滞在

10/10 (非常に良い)

peekabooo、Kyoto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
スターウッドプリファードゲストにはなっておくべき
以前、マリオットか、シェラトンか、に泊まってそのときにスターウッドプリファードゲストになっていたので、朝荷物だけを預かってもらおうとしたら、名前から検索して、プリファードゲストであることから即、チェックインでした。格安と思って2泊連泊で予約したのでそれはありがたかったです。サンフランシスコの近代美術館へ行きたかったので隣という立地はベストです。また、フェリーピアビルディングで週3回開催されるファーマーズマーケットにも行きたかったので立地は最高です。しいて言えば、シティホテル特有の高額なインターネット回線利用を足回りを軽やかにできたらよいですね。何も不満はありません。ピアで買ってきたポットパイを温めてほしいといったら、電子レンジを持ち込んでくれて助かりました。
2018 年 3 月に 2 泊滞在

6/10 (普通)

Panagiotis

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The worst part was the noise in the late afternoon. We arrived tired and tried to sleep. It was impossible, I am still not sure if it were hotel pipes etc or a neighbor but every few minutes a noise like a marble ball rolling on marble was waking us up.
2024 年 5 月に 1 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Panagiotis, Thank you for leaving your review. We are sincerely sorry you were not able to get a good sleep due to the noise issues you experienced in your room. Our Welcome Desk is always available, and we are ready and willing to help make you as comfortable as possible or move you to another room. We are grateful for your patience and feedback, and we hope to have another opportunity to provide you with a better experience. Take care,Sean Johnson,Director of Hotel Rooms Operations

8/10 (良い)

abdullah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property
2024 年 5 月に 3 泊滞在

6/10 (普通)

Ivette

The suite we were in had a problem with the master room toilet. It made very loud noises that would follow after flushing. The noise would persist a couple minutes after maybe it difficult to sleep through the night . The room was clean and roomy
2024 年 4 月に 1 泊滞在
Sean Johnson からの返信 (投稿日 : 2024 年 4 月 29 日)
Ivette, Thank you so much for your review of W San Francisco. We were pleased to host you. Please allow me to apologize about the maintenance issue you encountered. We will certainly have this repaired for future guests. I would love to provide some Marriott Bonvoy Points for your troubles. Are you a member of the program with Marriott? Thanks, Sean Johnson Director of Hotel Rooms Operations W San Francisco

10/10 (非常に良い)

Barney

2024 年 4 月に 1 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 5 月 19 日)
Hello Barney, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to W San Francisco. Take care,Sean Johnson,Director of Hotel Rooms Operations

10/10 (非常に良い)

Richard

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very helpful and pleasant to work with. The restaurant had a somewhat limited menu but all of the food we tried, both for breakfast and lunch, was good. One minor complaint, the rooms are a little small.
2024 年 2 月に 10 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 4 月 26 日)
Hello Richard, Thank you for taking the time to evaluate your stay with us at W San Francisco. Seasonal fare with local, sustainable ingredients is part of what makes TRACE such a great option for our guests, and we appreciate you mentioning how much you enjoyed the delicious food we serve. We are also delighted to know you had such a good time with our engaging and dedicated Talent. Should your travels bring you back to our area, we would love the opportunity to help you choose a room that better suits your needs. We value your feedback and hope to have you back again soon.Take care,Sean Johnson,Director of Hotel Rooms Operations

10/10 (非常に良い)

Thuy Christy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 4 月 27 日)
Hello Ms. Christy, We are delighted you enjoyed your stay at W San Francisco. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. With fresh new restaurants, bars, shopping, museum exhibit openings, and fab festivals throughout the year, you'll never run out of things to do in San Francisco! We can't wait to welcome you back.Take care,Sean Johnson,Director of Hotel Rooms Operations

8/10 (良い)

Alphonso、Tampa

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great front desk
2024 年 3 月に 2 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 4 月 21 日)
Hello Alphonso, We are happy you had a revitalizing experience at W San Francisco and that our devoted Welcome Agents took excellent care of you. We hope you were able to enjoy the sweeping views overlooking downtown San Francisco, and we would welcome another opportunity to accommodate you again soon.Take care,Sean Johnson,Director of Hotel Rooms Operations

10/10 (非常に良い)

Prateek

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Conveniently located. Staff was friendly and helpful
2024 年 4 月に 1 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 4 月 16 日)
Hello Prateek, We love knowing we helped make your celebratory visit perfect and that our fantastic Talent and inspiring location added to your stay. We are always eager to go the distance for our guests, and we appreciate you mentioning our efforts. Thank you for choosing W San Francisco for your stay, and we look forward to your next visit!Take care,Sean Johnson,Director of Hotel Rooms Operations

4/10 (不満)

Bryan

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Too many events going on at the same time.
2024 年 4 月に 1 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Bryan, Thank you for taking the time to leave your review. We want every guest who stays with us to have a magnetic, vibrant experience and to depart with a lasting favorable impression. Please accept our apologies that we did not meet these expectations. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 (非常に良い)

Kathleen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best customer service we’ve received at a hotel- our stay was wonderful and we’ll be back.
2024 年 3 月に 2 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Kathleen, It is refreshing to know your stay with us was memorable and that our devoted Talent showed you what the W is all about in regards to service. We are glad you chose W San Francisco, and we look forward to your next visit. Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 (非常に良い)

Israel

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is the second W hotel that i stayed and this is a good option, what I didn’t liked was that the parking is only with an extra cost ~90 usd. I used parking lot near for 35 usd the night and my car was safe.
2024 年 3 月に 3 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 3 月 28 日)
Hello Israel, Thank you for evaluating your stay at W San Francisco and for choosing us again for your stay. We are delighted to know how happy you were during your visit, but we regret not meeting all of your expectations. We appreciate knowing about the things you would change, and we would love to have you back anytime!Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 (非常に良い)

Alla

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel
2024 年 3 月に 3 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 3 月 26 日)
Hello Alla, We value hearing from our guests and love knowing how much you enjoyed our beautiful property. We hope to welcome you again soon to W San Francisco. Take Care,Sean Johnson,Director of Hotel Rooms Operations

2/10 (非常に不満)

Bishop

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very non reasonable behavior from all staff
2024 年 3 月に 2 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 3 月 14 日)
Hello Bishop, Thank you for choosing us and taking the time to leave a review. We are sorry for the issues you had. We aim to give each guest the absolute best service possible; therefore, we are disappointed that this was not your experience. We have shared your concerns with our Talent, and we appreciate your patience. We hope you will give us another chance; we would love to see you again.Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 (非常に良い)

Krazy

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 3 月 13 日)
Hello Valued Guest, Thank you for posting such a generous rating of W San Francisco. It is a pleasure to know we exceeded your expectations. We enjoyed having you, and we hope to see you again on your next visit to San Francisco. Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 (非常に良い)

Sara

2023 年 12 月に 2 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 3 月 12 日)
Hello Sara, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 (非常に良い)

Ellejah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 3 月 10 日)
Hello Ellejah, Thank you so much for the perfect rating of your time at W San Francisco. It is always a pleasure to know when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 (非常に良い)

Sean

2024 年 3 月に 1 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 3 月 27 日)
Hello Sean, Thank you for choosing W San Francisco and for your gracious rating. We were pleased that we exceeded your expectations during your visit to San Franciso. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional experience.Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 (非常に良い)

Patricia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was safe and convenient for me and my daughter; staff was great.
2024 年 3 月に 1 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 3 月 5 日)
Hello Patricia, We are delighted you and your daughter had a great stay with us! We appreciate you recognizing our amazing Talent who helps make memorable moments possible for our guests, delivering whatever/whatever service! Thank you for choosing W San Francisco, and we look forward to hosting you and your family again for another seamless experience. Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 (非常に良い)

Sherry

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel with wonderful staff
2024 年 3 月に 1 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 3 月 3 日)
Hello Sherry, We are delighted you had such a good time with our engaging and dedicated Talent here at W San Francisco. We believe we have the best of the best, and we appreciate your kind remarks. We hope you will come back soon; we would love to provide you with another exceptional stay!Take Care,Sean Johnson,Director of Hotel Rooms Operations

8/10 (良い)

june

グループ旅行
良かった点 : 設備とサービス
Good location
2024 年 2 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Hello June, Thank you for reviewing your recent stay at W San Francisco. We love that you could experience all the energy San Francisco offers and appreciated our inspiring location. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager

10/10 (非常に良い)

hagai

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
jkk
2024 年 2 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Hagai, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed everything we have to offer. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager

10/10 (非常に良い)

Courtney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 4 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Courtney, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed your stay with us. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager

10/10 (非常に良い)

Enrique

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great, clean and wonderful staff!
2024 年 2 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 2 月 18 日)
Hello Enrique, We're delighted you had a rejuvenating stay with us! We appreciate you recognizing our amazing Talent who helps make memorable moments possible for our guests, delivering whatever/whatever service! It was a pleasure hosting your visit, and we look forward to welcoming you back soon to W San Francisco.All the best,Francis Gorman,Resident Manager

10/10 (非常に良い)

Kaleb

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Hello Kaleb, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed your stay with us. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager

10/10 (非常に良い)

KAI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
Hello Kai, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!All the best,Francis Gorman,Resident Manager

4/10 (不満)

Andrea

2024 年 1 月に 2 泊滞在
Director of Hotel Rooms Operationsからの返信 (投稿日 : 2024 年 3 月 21 日)
Hello Andrea, We are very sorry that we did not deliver the exceptional stay you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will revisit so we can make it up to you.Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 (非常に良い)

Daniel C

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 2 月 2 日)
Hello Daniel, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!All the best,Francis Gorman,Resident Manager

8/10 (良い)

michael

良かった点 : 清潔度、スタッフとサービス、客室の快適度
trotz hohem stockwerk sehr lauter raum. man bekam alle geräsche von oben, vom flur komplett mit
2024 年 1 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 1 月 27 日)
Hello Michael, We hope you had an overall pleasant stay at W San Francisco. However, we are sorry for the noise disruptions you experienced. Our Welcome Desk is available around the clock; therefore, we regret that we were not aware of the noise concern, as we would have been happy to try and resolve the issue or move you to another suite. Thank you for choosing us, and we would love to host you again in the future. All the best,Francis Gorman,Resident Manager

10/10 (非常に良い)

Christina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Resident Managerからの返信 (投稿日 : 2024 年 1 月 20 日)
Hello Christina, It is wonderful to know you enjoyed everything about your time at W San Francisco and that we exceeded your expectations. We appreciate your fantastic rating and hope you will join us again soon.All the best,Francis Gorman,Resident Manager

10/10 (非常に良い)

Zuleyka、Yonkers

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Manager Oscar was amazing. Staff was grear. Bar has good service and drinks. Rooms were clean and spacious.
2024 年 1 月に 3 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Hello Zuleyka, We love knowing we could make you feel so welcome, and our exceptional Talent, amazing bar, and stylish rooms helped to make your visit even more memorable. We care about connecting with our guests and providing authentic, inviting service! Thank you for mentioning our efforts and choosing W San Francisco; we hope to welcome you back soon.All the best,Francis Gorman,Resident Manager

10/10 (非常に良い)

LIZ

2024 年 1 月に 2 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 1 月 16 日)
Hello Liz, Thank you for your terrific rating of W San Francisco. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.All the best,Francis GormanResident Manager

10/10 (非常に良い)

Kent

Resident Managerからの返信 (投稿日 : 2024 年 1 月 15 日)
Hello Kent, Thank you for the perfect rating. We are overjoyed to learn that from start to finish, your visit was nothing short of exceptional. It was a pleasure having you at W San Francisco, and we look forward to welcoming you back soon.All the best,Francis GormanResident Manager

10/10 (非常に良い)

Cynthia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Hello Cynthia, Thank you for rating your stay at W San Francisco. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.All the best,Francis GormanResident Manager

10/10 (非常に良い)

Robert

2023 年 12 月に 4 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 1 月 7 日)
Hello Robert, Thank you for the generous rating. We are thrilled we met your expectations for a fantastic stay at W San Francisco. We hope to have the pleasure of doing so again on your next visit to San Francisco.All the best,Francis GormanResident Manager

10/10 (非常に良い)

Krisna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 1 月 7 日)
Hello Krisna, It was a pleasure receiving your outstanding rating for W San Francisco. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.All the best,Francis GormanResident Manager

10/10 (非常に良い)

rahman

2023 年 12 月に 2 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 1 月 2 日)
Hello Rahman, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at W San Francisco; we look forward to seeing you again soon. All the best,Francis GormanResident Manager

10/10 (非常に良い)

Fiorenza Micheli, Giulio De

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
wonderful location and outstanding staff, highly recommended
2023 年 12 月に 2 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Hello Valued Guest, We love knowing we could make you feel so welcome, and our exceptional Talent and inspiring location helped to make your visit even more memorable. We care about connecting with our guests and providing authentic, inviting service! We appreciate you recommending W San Francisco to future travelers, and we look forward to welcoming you again soon. All the best,Francis Gorman,Resident Manager

10/10 (非常に良い)

Karen

2023 年 12 月に 2 泊滞在
Resident Managerからの返信 (投稿日 : 2024 年 1 月 19 日)
Hello Karen, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!All the best,Francis Gorman,Resident Manager

10/10 (非常に良い)

BRENT

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
Great location, clean, quiet and super nice service. Would definitely go back the next time we go to the city.
2023 年 12 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Hello Brent, Thank you for the outstanding review of W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed our authentic service and fantastic location. We will certainly share your compliments with our Talent, and we look forward to your next visit. Happy Holidays and Happy New Year!All the best,Francis Gorman,Resident Manager

10/10 (非常に良い)

Emmanuel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We did enjoyed our stay with them, but it's not like other W. Hotels that we stayed before. Needs more improvement to leave up to W. Brand, as a luxury hotel.
Resident Managerからの返信 (投稿日 : 2023 年 12 月 26 日)
Hello Emmanuel, Thank you for reviewing your recent stay at W San Francisco. We are glad to hear how much you enjoyed your time with us, but we regret not meeting all of your expectations. We appreciate the feedback that helps us amplify our guest experience on all levels. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager

10/10 (非常に良い)

Patricia

良かった点 : 清潔度
2023 年 12 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2023 年 12 月 24 日)
Hello Patricia, Thank you for choosing W San Francisco and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.All the best,Francis GormanResident Manager

10/10 (非常に良い)

OPARA、SAN FRANCISCO

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay was great. Our room was bright and clean, although there wereno extra toiletries you’d expect from the W and no wash clothes, and the valet parking fee was outrageous. Otherwise a fabulous stay. We would stay there again.
2023 年 12 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2023 年 12 月 17 日)
Hello Opara, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed our authentic style as well as our stylish rooms. Thanks once more for your valuable insights and candor. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager

10/10 (非常に良い)

Clayton

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed at the W in San Francisco for a long weekend away. They have a $40 per day resort fee. But they essentially give it back in a $35 per day good and beverage credit in the hotel. Also, free tickets to the SFMOMA next door! Great staff. Cool lobby.
2023 年 11 月に 3 泊滞在
Resident Managerからの返信 (投稿日 : 2023 年 12 月 17 日)
Hello Clayton, Thank you for reviewing your recent stay at W San Francisco. We love that you loved our spirited Talent, energetic style, and amazing services. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager

10/10 (非常に良い)

Jesse

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff and service was excellent.
2023 年 12 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Hello Jesse, We are delighted you had such a good time with our engaging and dedicated Talent here at W San Francisco. We believe we have the best of the best, and we appreciate your kind remarks. Come back soon, we would love to provide you with another exceptional stay.All the best,Francis GormanResident Manager

8/10 (良い)

Ryan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Resident Managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Hello Ryan, Thank you for sharing the nice rating about your experience at W San Francisco. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.All the best,Francis GormanResident Manager