Located close to Ferry Building and Lombard Street, Hilton San Francisco Union Square provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. Be sure to enjoy a meal at Poached, the on-site restaurant. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour health club and a business center.
Located in Union Square, a neighborhood in San Francisco, Hilton San Francisco Union Square is in the entertainment district and near a metro station. Lombard Street and Painted Ladies are notable landmarks, and travelers looking to shop may want to visit Ferry Building and Pier 39. Golden Gate Bridge and Alcatraz Island are two other places to visit that come recommended. Visit our San Francisco travel guide
94102, CA, San Francisco, 333 O'Farrell St.
What's nearby
Union Square
5 min walk - 0.5 km
SHN Curran Theatre
3 min walk - 0.3 km
Warfield Theatre
5 min walk - 0.5 km
Westin St Francis Hotel Glass Elevators
5 min walk - 0.5 km
450 Sutter Building
8 min walk - 0.7 km
Getting around
San Francisco Station
2 min drive
Powell St & O'Farrell St Stop
3 min walk
San Francisco Intl. Airport (SFO)
27 min drive
Restaurants
Cable55
4 min walk
Bodega SF
3 min walk
Herb N'Kitchen
1 min walk
Kin Khao
2 min walk
Pinecrest Diner
2 min walk
About this property
Hilton San Francisco Union Square
Upscale hotel near Ferry Building
Located close to Lombard Street and Painted Ladies, Hilton San Francisco Union Square provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. Be sure to enjoy a meal at Poached, the on-site restaurant. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour health club and a business center.
You'll also enjoy perks such as:
An outdoor pool along with sun loungers
Limo/town car service, full breakfast (surcharge), and self parking (surcharge)
An electric car charging station, access to a nearby health club, and express check-out
Tour/ticket assistance, 73 meeting rooms, and free newspapers
Guest reviews say great things about the helpful staff
Room features
All 1921 rooms include comforts such as laptop-compatible safes and air conditioning, as well as perks like safes and WiFi. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
Hypo-allergenic bedding and free cribs/infant beds
Bathrooms with designer toiletries and shower/tub combinations
Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Limo/town car service
Covered self parking on site (USD 79.80 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available
Food and drink
Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 59.97 for adults and USD 34.98 for children
2 bars/lounges
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Cityscape Sky Bar
Herb N' Kitchen
Poached
The Lobby Bar
Things to do
24-hour health club
Outdoor pool
Family friendly
In-room crib
In-room refrigerator
Outdoor pool
Pool gate
Snack bar/deli
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
150,293 square feet of conference space
73 meeting rooms
Business center
Computer station
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 on-site accessible parking spaces
Assistive listening devices
Braille/raised signage
Elevator (37 inch wide door)
Handrails in stairways (39 inches high)
Lever door handles
Phone accessibility kit
Stair-free path to entrance
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
3 buildings
46 floors
Ballroom
Banquet hall
Built in 1964
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Free crib
Hypo-allergenic bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
37-inch flat-screen TV with satellite premium channels
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Recycling
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately USD 59.97 for adults and USD 34.98 for children
Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
Fee for in-room wired internet: USD 12.95 per day (rates may vary)
Covered self parking fee: USD 79.80 per night (in/out privileges)
Pet fee: USD 100.00 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers WiFi in the lobby area only.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Hilton San Francisco Union Square have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Hilton San Francisco Union Square?
As of Sep 22, 2026, prices found for a 1-night stay for 2 adults at Hilton San Francisco Union Square on Oct 23, 2026 start from ¥27,521, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hilton San Francisco Union Square pet-friendly?
Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
How much is parking?
Self parking is available for USD 79.80 per night.
What time is check-in at Hilton San Francisco Union Square?
Check-in start time: 3 PM; Check-in end time: 3 AM. Late check-in is available during limited hours.
What time is check-out at Hilton San Francisco Union Square?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Hilton San Francisco Union Square located?
Located in Union Square, this hotel is within 2 mi (3 km) of Ferry Building, Lombard Street, and Painted Ladies. Pier 39 and Golden Gate Park are also within 3 mi (5 km). Powell St & O'Farrell St Stop and Powell St & Geary Blvd Stop are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hilton San Francisco Union Square Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The handle on the bathroom door was broken and a cabinet door needed adjusting. Maintenance did come and fix the problems.
Stayed 4 nights in Sep 2026
Verified review
4/10 Poor
Neena
Sep 19, 2026
Disliked: Cleanliness, staff & service
Stayed here for our last night in SF for a change of location having stayed at another hotel in Nob Hill for the beginning of our stay. Hotel was bust due to the Dreamforce Conference. Was apparently upgraded to a deluxe room (which I didn’t ask for) however it was anything but. Small, pokey and dark. Customer service could be improved drastically as they don’t seem to know the basic details of the hotel or are just unhelpful. The friendliest person was the man who collected our bags in the morning. Location is v central but I didn’t feel like it was that safe. Various entrances/exits as the hotel is huge. I wouldn’t stay here again. The rooftop was ok, didn’t use the pool or gym.
The room we were booked in was not the best. Seemed like the room was not cleaned properly since me & my partner found a shirt inside the room. Also, bathrooms were poorly designed and not cleaned properly with obvious stains around. The room was also located next to the elevators, so it was very difficult to be able to sleep comfortably with the constant sound of the elevator functioning. Amenities are good, the property rooftop bar was great but wouldn't recommend staying.
Overall, the stay was decent, but there were several things that could have been better. The feather pillows provided very little support, and the foam pillows sent to the room weren’t much better. The comforter was too warm, while the extra blankets were very itchy. The bathroom sink was extremely small and located in an inconvenient spot.
Check-in was also frustrating because the staff initially couldn’t find my reservation. One of the clerks at the coffee bar was noticeably rude, which didn’t make for a great experience. The ice machine was broken throughout my entire stay and was never repaired, making getting ice unnecessarily inconvenient. Some rooms are also quite a long walk from the elevator.
On the positive side, the breakfast buffet was decent, although nothing particularly special. The area felt safe, and the hotel’s location was convenient for accessing BART. Overall, it was an adequate stay, but there are several areas where the hotel could improve.
The hotel accommodated my first room because it was not in the greatest condition but they switched me and upgraded and it turned out to be a good stay.
Bar staff-Alnar and Davie were very pleasant and helpful. Female bartenders had very poor attitudes. Mei Lo at the deli was so sweet and helpful. The rugs on our floor, the 11th, were filthy. The windows on the rooftop bar were so dirty, which detracted from the stellar views.
Carpet needs to be changed in the hallway rooms. Smells bad. Bathroom doors have no privacy. Parking, ugh. Could not get into my car door. Had to climb through thr back seat. Con:
Stayed 1 night in Sep 2026
Verified review
6/10 Okay
Javarus
Sep 8, 2026
The front desk lady that registered us for our room was great.
Room was not as clean as expected trash behind the beds and less than clean sheets, Great staff property could have been cleaner and prices on everything was crazy!
We really enjoyed our stay! The hotel was clean, comfortable, and in a great location in San Francisco. The room was very nice and everything was well maintained. The staff was friendly and helpful, and we had a great experience overall. We would definitely stay here again and recommend it to others
Would like a refund on parking waiting an hour to leave and breakfast gave me food poisoning would like a reimbursement staff and amenities were great however