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The Urban

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Overview of The Urban

The Urban

2.5 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Laundry
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
94108, CA, San Francisco, 507 Bush Street

Explore the area

  • Popular Location555 California Street5 min walk
  • Popular LocationSan Francisco Museum of Modern Art9 min walk
  • Popular LocationMoscone Convention Center11 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

Choose dates to view prices

About this area

San Francisco

The Urban is located in Downtown San Francisco, a neighborhood in San Francisco, and is in the city center. Westfield San Francisco Centre and Embarcadero Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore San Francisco Maritime National Historical Park and Muir Woods National Monument. Ready for a night out? Consider SF Masonic Auditorium and Great American Music Hall. Guests love the hotel's central location.
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Map

What's nearby

  • 555 California Street - 5 min walk
  • San Francisco Museum of Modern Art - 9 min walk
  • TransAmerica Pyramid - 10 min walk
  • TransAmerica Redwood Forest - 10 min walk
  • Moscone Convention Center - 11 min walk

Getting around

  • San Francisco Station - 2 min drive
  • California St & Grant Ave Stop - 3 min walk
  • San Francisco International Airport (SFO) - 19 min drive

About this property

The Urban

San Francisco hotel in Downtown San Francisco with 24-hour front desk
Laundry facilities, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a reception hall. All 54 rooms offer free WiFi, 8 bathrooms, and flat-screen TVs with cable channels.
The Urban offers 54 accommodations. 32-inch flat-screen televisions come with cable channels.

Guests have access to shared bathrooms. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on a limited basis and hair dryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bathroom

  • 8 bathrooms
  • Bathtub or shower
  • Hair dryer (on request)
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

More

  • Free local calls

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Children 7 years old and younger are not permitted at this property

Property is also known as

Urban Hotel San Francisco
Urban San Francisco
The Urban Hotel
The Urban San Francisco
The Urban Hotel San Francisco

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 179 out of 689 reviews
5 - Excellent 26%
Rating 4 - Good. 333 out of 689 reviews
4 - Good 48%
Rating 3 - Okay. 105 out of 689 reviews
3 - Okay 15%
Rating 2 - Poor. 42 out of 689 reviews
2 - Poor 6%
Rating 1 - Terrible. 30 out of 689 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my girlfriend were looking for a clean, comfortable and well priced hotel which was conveniently located. The Urban ticked all the boxes. We had a great stay and we would defintely return.
Stayed 3 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All liked it. Rented a single room. If you are traveling alone, a room at the URBAN hotel will satisfy all your needs. They promised to return the deposit 7 days after the release of the room. Hopefully this will be the case.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay and relaxing and quite I recommend
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and location.
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very gracious and very nice. However, most are very loud. One night auditor entertained a friend from 11pm to Midnight and they were both so loud-it was unbelievable.
Stayed 2 nights in Aug 2021