2/10 (非常に不満)
Sherry
カップルで旅行
2024 年 5 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We can to SF for a show at August hall. I didn’t expect much but I did expect hot water, a drain that drained, and clean towels. There were towels left hanging behind the bathroom door with blood on it. The bathtub did not drain, and the boiler was out. The outside hallways leading up to the room needed updating and appeared to not have completed flooring. The elevator was broken. I did appreciate the parking that had 24hour security. You do need to park early there’s not enough for everyone. I wouldn’t recommend walking in the area. Lots of homeless. The bed and floor were clean and the staff did their best. I didn’t shower but my partner just decided to take a cold shower and stand in the water. For what we paid they only took care of the 20 dollar mandatory amenities fee. I heard our building that shared the boiler all experienced the same things. They sent a maintenance guy up to our room and he told the front desk that we should be given another shower to use. They never called us. I won’t be back to soma house.
Sherry
2024 年 5 月に 1 泊滞在