The cleaning staff were great. The front desk staff were a bit hit or miss - a couple were friendly and helpful and a couple seemed like they didn’t even want to be there. Our room needed repairs; there were dents in the ceilings and the walls. The floors are uneven and our door didn’t auto shut, we had to pull it shut to make sure it latched. The amenities are only OK, I expected more and have received more from comparable hotels. The location is great, close to the wharf and bus stops taking us anywhere we wanted to go. Overall, it was good but I wouldn’t classify it as exceptional.