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citizenM San Francisco Union Square

4.0 star property
Upscale hotel, walk to Union Square

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for citizenM San Francisco Union Square

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Daily buffet breakfast (USD 21.00 per person)
Gift shop
Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • Business servicesBusiness servicesBusiness services
The price is ￥21,484
￥25,071 total
includes taxes & fees
May 27 - May 28

Check out the area

Map
94102, CA, San Francisco, 72 Ellis Street
  • Popular LocationUnion Square3 min walk
  • Popular LocationMoscone Convention Center11 min walk
  • Popular LocationOracle Park3 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)23 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Great property in a convenient location. If you need to be in San Francisco, this is a great place to stay. The area is ...
Joseph
May 13, 2024
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Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Pillowtop bed
Premium bedding
Rainfall showerhead
Hydromassage showerhead
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Francisco

Near a metro station, citizenM San Francisco Union Square is in Downtown San Francisco, a walkable area in San Francisco with good shopping. Ferry Building and Alcatraz Island are notable landmarks, and the area's natural beauty can be seen at San Francisco Bay and Presidio of San Francisco. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center.
Visit our San Francisco travel guideOpens in a new window

What's nearby

  • Union Square - 3 min walk
  • San Francisco Museum of Modern Art - 8 min walk
  • Moscone Convention Center - 11 min walk
  • Oracle Park - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • Market St & 4th St Stop - 2 min walk
  • San Francisco Station - 19 min walk
  • San Francisco Intl. Airport (SFO) - 24 min drive

Restaurants

  • Cable55 - 3 min walk
  • The Food Emporium - 3 min walk
  • Kin Khao - 3 min walk
  • Burger King - 2 min walk
  • King Of Thai Noodle - 2 min walk

About this property

citizenM San Francisco Union Square

Upscale hotel near Moscone Convention Center
Near Union Square and San Francisco Museum of Modern Art, citizenM San Francisco Union Square provides a coffee shop/cafe, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Coworking spaces, a front-desk safe, and a water dispenser
  • Coffee/tea in the lobby, a TV in the lobby, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 195 rooms include comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 21 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • iPad
  • iPod dock
  • LED TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Is citizenM San Francisco Union Square pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM San Francisco Union Square?

As of May 16, 2024, prices found for a 1-night stay for 2 adults at citizenM San Francisco Union Square on May 27, 2024 start from ￥21,484, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM San Francisco Union Square?

This hotel doesn't offer parking.

What time is check-in at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM San Francisco Union Square?

Check-out is at 11:00 AM. Late check-out is available for USD 39 (subject to availability).

Where is citizenM San Francisco Union Square located?

Located in Downtown San Francisco, this hotel is within a 5-minute walk of Westfield San Francisco Centre and Union Square. Moscone Convention Center and San Francisco Museum of Modern Art are also within 15 minutes. Market St & 4th St Stop and Powell St & O'Farrell St Stop are within a 2-minute walk.

citizenM San Francisco Union Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 554 out of 710 reviews" "
Rating 8 - Good. 114 out of 710 reviews" "
Rating 6 - Okay. 26 out of 710 reviews" "
Rating 4 - Poor. 10 out of 710 reviews" "
Rating 2 - Terrible. 6 out of 710 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a convenient location. If you need to be in San Francisco, this is a great place to stay. The area is just not a great area-this is no fault of the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very clean, smooth check in!
Stayed 1 night in May 2024

10/10 Excellent

Kyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern design that was clean and comfortable. Amenities are all super new and extremely up to date. Only issue was the service was slow as they failed to deliver extra towels after multiple calls.
Stayed 2 nights in Apr 2024

8/10 Good

Grace

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good place to stay! The room was quite small and did get to me a bit later in our stay. But I didn’t book the hotel To stay in the room. It was clean and well managed and the view was amazing.
Stayed 3 nights in May 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice but realllly small. If you value space, this may not be the property for you. Other than that, was a great experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Philip, Santa Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in May 2024

10/10 Excellent

Christian Heyland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily 5 out of 5 stars. With San Francisco not feeling like the safest place we never once felt unsafe at this hotel. Sure clean and the staff were eager to help in any way possible. The security guards always watched our backs and were friendly as well. Even though the rooms are small don’t let that deter your decision to book this place because the way they’re layed out you have everything you could need. If for some reason we were to go back to San Francisco we will definitely be booking this hotel again!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Felipe

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the pop art decor.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing staff, fun design.
Stayed 1 night in Apr 2024