2/10 (非常に不満)
Bettina
出張, 小さなお子様連れの家族旅行
2025 年 11 月 16 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When you walk in it looks modern Front desk staff was polite. But I wish I had known of a deposit fee of $100 for incidentals. Walking to the room I felt like it was the Bates motel the hallway looked like a scene in a scary movie. The room smelled like dirty laundry, furniture looked like it came from a thrift store. the trim on the counter in the kitchen was peeling off by three feet so you couldn’t even walk by it without it touching you. There were scratches at the bottom of the wall corners and the carpet was heavily stained in multiple areas. The bathroom door and trim had been scratched and peeling like someone was scratching to their way out. Scary!!! The door wouldn’t close all the way until me and my daughter put all our weight on it. The phone in the room didn’t work so I had to call the hotel directly from my cell phone and their answering service wasn’t helpful or able to just transfer me to the front desk. There was a rattling noise all night coming from the sink drain or pipes. The bed was so hard that it creaked everywhere. The sofa bed my daughter slept on had a mattress that looked like a blanket not even 2 inches. I will not stay there ever again.
Bettina
2025 年 11 月に 1 泊滞在
