10/10 (非常に良い)
Emily
小さなお子様連れの家族旅行
2024 年 5 月 12 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Our family loves Embassy Suites!! Mostly because it’s so clean and the breakfast is always amazing! Which it was, unsurprisingly. As well as the location/accessibility of San Antonio! It felt like everything was 10-15 minutes away. That’s saying a lot for us considering we have 3 kids! The downfall(s) about this specific location is the parking lot. It is quite small and the outside looks pretty outdated. The best way to describe it, is “ugly on the outside, beautiful on the inside”. Basically don’t judge a book by its cover. I also experienced an issue with the concierge. When I went to go check in, he had asked me for my ID and I told him that I had the paper because, I had lost mine and was waiting for it but it was valid. He then asked me for 3 cards that had my name on it. I then asked him if I could give him my social because, that’s a form of identification. He then told me “no, I need a passport or something with your photo on it”. So because I didn’t have that, I went to pull out my cards and by the time I could, he had already charged me and had the room key out. I just didn’t understand why he put me through all of that when I had given him my paper ID in the first place. It felt pointless and irritating. Other than that, we would stay here again and would rate it a solid 7/10.
Emily
2024 年 5 月に 1 泊滞在