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"Front desk staff was very welcoming and helpful. The continental breakfast was in need of attention. Food was not good, but coffee was piping hot"

"The hotel in general is very clean and the rooms are very clean. The beds are par. The major issue we had was the lack of hospitality the staff has. I guess it to much trouble saying good morning or hello. We stayed there for three days and the attitude not change. No one wears name tags but doesn’t matter because the majority lacked these skills. The lady in charge of the morning breakfast was the same and does not wear a hair net for cleanliness. Over all I will really need to think it over whether or not to stay there again. "

"Parking was secured "

"Complimentary breakfast excellent and customer service awesome. We will be staying there again. Stayed 2 nights"

"Yes"

"Close to the zoo "

"The room is outdated and dirty. There were no Amenities "

"Looking a bit worn. Carpet in the elevator is bad. Breakfast is subpar. Spoke to several guest who were going out for a decent breakfast. Missing furniture in my room. Okay for an overnight at WinStar."

"Cleanliness of the room is okay, the fine details could be better, doors need wiped down and walls in bathroom. Better covers/blankets on beds would be nice. "