Saint-Genou Vacations from ￥221,371

good breakfast, handy for metro and tram

Well appointed apartment. Great kitchenette. Wonderful shower. Plenty of room and storage. Courteous and helpful staff. Would stay again.

Beatifull hotel ...awesome staff

The reception staff are fantastic and will always help and are very friendly. Rooms clean but lack of decor , concrete unpainted walls make it feel cold . Ipads to get in room difficult to use. Some female staff at bar very rude and just ignore you completely. Pool is lovely and it is a nice hotel but nothing at all around it .

Overall, our stay at the hotel was very good and we were satisfied with the facilities and service throughout our visit. However, we experienced some inconvenience during check-in. We were initially informed that there was no booking for the second room reserved for my colleague. Without thoroughly checking the system, the receptionist concluded that the booking did not exist and advised us to contact Expedia or book another room. Fortunately, another member of the reception team reviewed the system more carefully and was able to locate the reservation. This situation could have been avoided with a more thorough check of the booking system before drawing conclusions. A little extra diligence at check-in would help ensure a smoother and more welcoming arrival experience for guests.