Saint-Etienne-Roilaye Vacations from ￥233,646

You could tell from the entrance that the cleaning standards were low. The floor looked dirty. The reception WC was like a public toilet. Mirror cover with water spots, hair, and the toilet had toilet papers on the floor. Entering the room, I was shocked by the level of dust and poor cleaning. Dust everywhere, the mirror had spots, the window fingerprints, the headboard looked filthy, etc. *I have pictures. The room we stayed in on the 4th floor was boiling hot, and we couldn't sleep for four days straight. I have a small kid, so we asked for a second fan, but nothing changed. The AC was down and somehow only worked in the reception and one suite. They never changed our towels, even though we asked, due to the heat, we showered three times a day. They never cleaned anything in the room aside from making beds and emptying bins. The floor looked like it had not been mopped. The small balcony resembled an abandoned house, with a tray full of cigarettes. The terrace was a nice spot to relax but was not tidy or properly cleaned, suggesting neglect. The only room that seemed clean was the breakfast room. Honestly, I wonder what kind of manager doesn't regularly check to ensure basic hygiene standards. My brother stayed in another room with his family, and it was also dirty. Sorry to say, but if you have kids, this place is not suitable. For the amount we spend, it was simply not worth it at all!

This hotel is in a perfect location. Several metro options nearby. Staff was very friendly and accommodating. Breakfast was very good. We had a triple room with 3 separate single beds. Room had good amount of space without feeling overcrowded. Highly recommend this hotel.

Very good location. We arrived early but we were able to check-in and they offered to store our luggage for a couple of ours until the room was ready. Hotel is walkable to Galleria Lafayette, restaurants and attractions. Very short drive to Eiffel tower. The room with 3 twin beds is super small and cramped with an even smaller shower and toilet (closet space transformed). The room was humid and mildewy. The AC worked okay. The beds were clean but the linens and towels were soiled. The floor was disgustingly dirty. You can tell it was not swept, at least. The room was found to be in deteriorating conditions. No amenities offered. There is an elevator. Breakfast not included, 19€ pp. Inquired about shuttle pick up at the airport and they responded with "no shuttle available from the airport only to the airport". Over priced but all hotels are in Paris.

Amazing

excellent stay wonderful staff.