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good location and staff

I was very satisfied with my stay at this hotel

スタッフの笑顔、常に親切な対応、部屋も静かで清潔です。次回もまた宿泊したい。

大変よくしていただきました。感謝です。カウントダウンの交通や購入したバターや。お願いしたことについて親身になってくださいました。

Two people stayed in the room, and although there was no space to open suitcases, the room was clean and the shower had a satisfactory amount of water. However, the sound problem remained a major issue.The noise of doors closing and opening in the corridor was very loud and if you were on the same floor as someone returning from a club or a late dinner, your sleep would be compromised. The hotel was also waking up early in the morning to loud noises of doors closing and not being able to get a good night's sleep. The sound of doors closing in all rooms is very loud. The employees of this hotel should stay there once to see how it sounds.When I complained to the female front desk staff about this, they were full of excuses and no apology. Firstly, if a complaint is made, you should apologise before making excuses. Other staff were very good. I will leave an honest comment as I would never return here.