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"We were allocated rooms in the annex in Paddock, the water pressure in the shower was not satisfactory and took a long time to heat up. Unfortunately this was identified too late to raise with the hotel team as the booking was for just one night's stay. Breakfast was superb and the staff were extremely helpful."

"Clean room ideal for overnight stay for the airport,, good breakfast."

"Quick check in, Clean Room, easy check out for a quick overnight stay before early flight."

"Lovely hotel, had the set menu buffet style dinner which was terrible but other than that, great stay."

"Nice stay bit over priced but would stay again"

"Good hotel with secure parking if you book early enough. Comfy beds, powerful shower, clean and nicely kept. Good staff also."

"They have a few activities, but the times are awfully placed, with the pool open at 9-10 or 4-5. The breakfast is £15 person and the food was tasteless and bland. The golf course was busy and slow moving, the driving range wasn't open past 6pm. The staff didn't seem to know any info on other parts of the hotel. However, the room was nice, there was lots of channels on the TV and the beds were decently comfy."

"Really nice family room, staff v helpful. Good gym and breakfast was great. "

"We had a lovely stay and overall a fantastic experience. The hotel was clean, well presented, and had a really welcoming atmosphere. Our room was comfortable and had everything we needed for a relaxing stay. The breakfast buffet was amazing, with a great variety of fresh options to suit everyone – a perfect start to the day. The staff throughout the hotel were warm, friendly, and always happy to help, which really made a difference. The location is excellent, right by the NEC and very close to Birmingham Airport. We visited the Gladiator Experience at the NEC, which was so easy to reach on foot in under 10 minutes – super convenient. A special mention to Karisma, who served us food and drinks at the bar on Friday evening, even towards the end of her shift. She was incredibly friendly, attentive, and made us feel so welcome. Her positive attitude and excellent service really stood out. Thank you to the whole team – we would definitely stay again and highly recommend it to others!"