Round Rock Vacations from ￥121,750

Very disappointing stay. The front desk provided poor customer service and was unhelpful when I needed assistance. I paid for a quality experience but did not receive the service I expected. The room did not meet expectations, and the pool was very small. Overall, this was one of the worst hotel experiences I have had.

Beautiful hotel in a great walkable location close to bars, restaurants and a beautiful walking trail along the water. I enjoyed the reusable water bottle they provided and water stations throughout the hotel as well as the rooftop pool/bar and free sunscreen provided. Would definitely stay here again the next time I visit Austin!

Amazing hotel! Food was excellent and the rooms and grounds are gorgeous.

Our stay at The Fairmont Hotel with The Gold Experience was simply AMAZING. Welcoming staff from valet to front desk and room service was Fantastic! Oh and about The Gold Experience… it made our 12yr old twin sons feel like we were celebrities! Starting off the day with an included breakfast.. We could grab snacks/beverages plus much more anytime throughout the day. And with very helpful/pleasant staff at The Gold Lounge.. one twin even quipped “Can we stay here all day and forget about exploring Austin”lol.. and they hadn’t even seen the pool!! Stepping outside onto the 7th floor rooftop was pure magnificence. 2 pools with one looking like it was half the size of a city pool. We definitely wouldn’t be packed in there like sardines like at many other hotels! 5 Star Rating? I give it 10 Stars.. it’s Highly Recommended!!

Besides the pool being extra small I absolutely loved it, However I don’t recommend it with children on the 4th.