Search Villas in Round Mountain

"Room not available until two plus hours after 04:00pm check in time. Luggage sent to wrong room. "

"We booked our stay at Hotel Viata nearly two months in advance and were really looking forward to staying at what is advertised as a four-star resort. Unfortunately, when we arrived after traveling from Dallas to Austin, we were told that the hotel had overbooked and that there was no room available for us. After a long drive and expecting to check into the hotel we carefully planned for, being turned away at the front desk was incredibly frustrating and disappointing. The staff arranged a “complimentary” stay at another hotel, but it was a noticeably lower-tier property and not comparable to what we originally booked or paid for. While I understand that mistakes can happen, overbooking guests who reserved months in advance is unacceptable for a hotel that positions itself as a high-end resort. The whole point of booking early is to avoid exactly this kind of situation. This completely ruined the experience we had planned and left a very negative first impression. If you’re considering staying here, just be aware that even confirmed reservations apparently don’t guarantee you’ll actually have a room when you arrive."

"I love this hotel"

"Very pleased with our stay -- outstanding cabin"

"The bed in the room was absolutely horrible. It needs a better mattress."

"Nice location, grat view, but a disappointing breakfast buffet. The rooms could use updating too."

"Poor couch in the room."

"Perfect get away place ever. "

"Awful. No clerk at check-in hadt to call the hotel to get someone to come for the line of people waiting. The clerk appeared to be the only staff member in the hotel on a Friday evening. Hotel not updated, carpet disgusting. Unadvertised pet fee made the room over $300/night. Went to roon, toilet running, pulled off the back and water sprayed everywhere but managed to get it to stop running. No TV remote. Called fornt desk, cleark brought 2 that did not work. Went back to desk he had to print out a paper to find what room was empty he could get a remote from. Hotel smelled of vomit. Never saw a clerk at the front desk except when they were actively checking people in. Bed was uncomfortable and creaked everytime you moved. Sink plunger didn't work, had to remove it complete to let the sink drain. No water pressure in the shower, couldn't adjust flow on showerhead. Definitely not worth $300/night. What I would expect for a $70 motel in the deset somewhere."