No breakfast served as was supposed to be, dirty, bugs
James
2026 年 5 月に 1 泊滞在
4/10 (不満)
Toni
2026 年 5 月 1 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The blankets were really, really thin. Was woken up by the smoke detectors test without any warning. The pool area was covered in mold. The pool was green and closed. The hot tub was not usable with no prior information before check-in so my trip was really really ruined because I had plans to relax by the pool after a 14 Hour Drive. I wanted to sit in the hot tub
Toni
2026 年 3 月に 3 泊滞在
2/10 (非常に不満)
Kayla
小さなお子様連れの家族旅行
2026 年 4 月 29 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Scammer hotel!!!!!!!!!! Worst experience ever! We booked this seven weeks in advance, and drove 11 hours, when we went to check-in, the lady simply told us that they canceled our reservation! I quickly looked on my Expedia app and found that they in fact did not cancel it, and that it was still showing availability to check in anytime starting at 2 PM. She gave no reason on why and I started getting frustrated so I asked to speak to a manager, she then said that the manager lives in India and was unable to help. We were supposed to have two nights there, she said she could get us in a room for one night, but they would have to cancel the second night again gave no reason why. As I’m starting to get frustrated I’m noticing they’re about a dozen people in the lobby on the phones, frantically trying to make other calls and plans, I found out that they were all having the exact same issues we were. They were not telling us anything. On top of that I called a week before just to make sure the pool was gonna be open and the lady I talked to you said yes when I got there, the pool was closed and disgusting, and the lady said that it had been closed for months!
Then to make matters worse, six weeks later, we got charged AGAIN from this hotel! When I called the hotel to figure out what was going on, they said that we canceled our reservation and we were a no show. Seriously! Bank was able to flag BUT DO NOT BOOK HERE!!!!.
Kayla
2026 年 3 月に 1 泊滞在
4/10 (不満)
David
カップルで旅行
2026 年 4 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When we checked in , the staff was asked about the pool and spa, I was informed it had had a problem and was not available at the time, but should be available in about an hour. It never became avai;able and no explanation was givien as why it was closed. the staf made no effort to help or even acted as if they cared. . when we got to our room several lamps would not light due to the fact there were no bulbs in the, got ready to take a shower and the tub was filthy, some towels looked like they had been used previously, I will never attempt to stay at a Clarion again.
David
2026 年 4 月に 1 泊滞在
10/10 (非常に良い)
Kaprice
2026 年 4 月 19 日
良かった点 : 清潔度
Good
Kaprice
2026 年 4 月に 1 泊滞在
2/10 (非常に不満)
Lance
カップルで旅行
2026 年 4 月 18 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fire watch warning, visible smoke damage, fallen ceiling tiles with a water leak. We left the hotel and requested a refund but the hotel did not respond so, no refund. DO NOT USE THIS HOTEL.
Lance
2026 年 4 月に 1 泊滞在
8/10 (良い)
Vanessa
2026 年 4 月 17 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Está bien para el precio
Vanessa
2026 年 3 月に 3 泊滞在
2/10 (非常に不満)
Kevin
家族旅行
2026 年 4 月 11 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bad
Kevin
2026 年 4 月に 1 泊滞在
4/10 (不満)
Michael
2026 年 4 月 10 日
気になった点 : 清潔度、施設のコンディションと設備
Pool not working full of green algae, did not check whirlpool at all. The whole place was humid and smelling horrible.
Place needs to be leveled and rebuilt from scratch.
Good luck with this property.
Michael
2026 年 4 月に 1 泊滞在
4/10 (不満)
CARMEN TERESA MONTAÑEZ、Caguas
カップルで旅行
2026 年 4 月 2 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El hotel está completamente abandonado, poca limpieza, piscina cerrada y gimnacio cerrado sin maquinaria. Cuando entras al hotel tiene un olor terrible y el personal con vestimenta no adecuada . Lo único bueno que tiene es el estacionamiento que es amplio..
CARMEN TERESA MONTAÑEZ
2026 年 3 月に 5 泊滞在
2/10 (非常に不満)
Blanca
2026 年 3 月 30 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Did not stay room not ready completely trashed front desk was no help no ac in various rooms no elevator
Blanca
2026 年 3 月に 1 泊滞在
8/10 (良い)
John
小さなお子様連れの家族旅行
2026 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス
Clarion suffers from aging infrastructure. This unit is next to a golf driving range and we got one of the rooms with a hole in the window from an errant golf ball. We parked away from the flight path, but at least 3 other guests had their cars hit while we were there. The staff were great. The facilities were a bit threadbare and the pool and hot tub were closed. The value for the cost was very reasonable.
John
2026 年 3 月に 1 泊滞在
6/10 (普通)
Ronald
2026 年 3 月 25 日
気になった点 : 設備とサービス
It needs some up dating. I think there under staffed but the price was right, Ther is a Whatabuger next door and a Dennys one block away,
Ronald
2026 年 3 月に 1 泊滞在
2/10 (非常に不満)
Juan
小さなお子様連れの家族旅行
2026 年 3 月 24 日
気になった点 : 設備とサービス
Juan
2026 年 3 月に 1 泊滞在
2/10 (非常に不満)
Jennifer
2026 年 3 月 24 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rented 2 rooms & 1 reeked of cigarette smoke. We told receptionist and she sprayed room with air freshener. There were only 2 towels in each room. Internal/external phones didn’t work. Office staff had puppy that peed on floor. We met kids/grandkids for spring break & we picked hotel for indoor pool. We got there & first thing grandkids did was put on swimsuits & we all went to pool to find green algae patches all over bottom and a 1/2 filled jacuzzi with brown water. Receptionist said the pool was closed and I asked why that wasn’t advertised… kids on spring break had ONE request! ONE! So we found a different hotel with working phones, rooms that smelled good, & an open pool. We were charged for 2 nights right when we checked in. We said we wanted a refund. At first she said she could only refund the 2nd night. I insisted on both nights because we had only been there less than15 minutes and all the stuff I just mentioned. The receptionist finally agreed & she showed us the total refund on the computer screen before we left. I paid on a credit card and my daughter paid on her debit card. Her bank showed the charge for 2 nights, the credit, then a charge X 2 that doubled her payment. My credit card showed a charge, a refund, then a charge to add both nights back on. We tried to call 3 numbers & phones don’t work. We tried to email & that was returned as an invalid address. We had to dispute charges w/our banks. (Writing this 10 days later)
Jennifer
2026 年 3 月に 2 泊滞在
6/10 (普通)
Ronald
2026 年 3 月 23 日
気になった点 : 設備とサービス
It needs updating
Ronald
2026 年 3 月に 1 泊滞在
4/10 (不満)
Christopher A.
2026 年 3 月 23 日
良かった点 : スタッフとサービス
Rooms are outdated but the main issues were mold build up in the bathroom. Toilet was running the whole time and the carpet needed to be vacuumed
Christopher A.
2026 年 3 月に 2 泊滞在
2/10 (非常に不満)
Lionel
小さなお子様連れの家族旅行
2026 年 3 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel needs an overhaul. The rooms are a good size and has potential but it has a lot of deferred maintenance. Our first room has an overwhelming stench of mildew and sewage backup. Found out that the bathtub does not drain so all the wastewater backs up into the tub. We requested another room. The other room had a large break in the shower pan that was covered up with a plastic liner. The shower curtain was also too short allowing water to get all over the bathroom. There was a tree air freshener hanging in the room which was covering up some other scents. A lot of other areas need attention, broken lampshades, burned out lightbulbs, hair that wasn't ours, chairs that are worn down to the point of no cushion, sink aerators that are clogged, trash under the bed from previous guests... the side door is propped open all the time. breakfast had some areas of concern too. the cream cheese is not refrigerated. It's kept out at room temperature constantly. the scrambled eggs have a strange texture, it may be just the way the powdered eggs are. the pool was not working either. a lot of things added up to this not being a good experience. hopefully the owner can see this and address it. it has the potential to be a nice property if they take care of the deferred maintenance.
Lionel
2026 年 3 月に 1 泊滞在
8/10 (良い)
Jaxel
2026 年 3 月 21 日
Jaxel
2026 年 3 月に 2 泊滞在
4/10 (不満)
Ruslan
小さなお子様連れの家族旅行
2026 年 3 月 20 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Stinking like old shoes,linens was like wet and not fresh,trash can on the middle of walk way
Ruslan
2026 年 3 月に 1 泊滞在
10/10 (非常に良い)
Rafael
2026 年 3 月 19 日
Rafael
2026 年 3 月に 2 泊滞在
6/10 (普通)
Diana
小さなお子様連れの家族旅行
2026 年 3 月 19 日
A/C did not work. Staff asked if we would like to change rooms to the second floor, but we decided not to since we were tired and didn't want to move our luggage. Hallways do smell strongly of tobacco, but our room did not. Pool was freezing cold, so we did not get to use it.
Diana
2026 年 3 月に 1 泊滞在
10/10 (非常に良い)
Brenden
2026 年 3 月 19 日
良かった点 : 清潔度
Brenden
2026 年 3 月に 2 泊滞在
2/10 (非常に不満)
Lawrence
小さなお子様連れの家族旅行
2026 年 3 月 18 日
Property was dirty, tub hadn’t been cleaned for unknown period of time, odor in the room. We left after an hour, found another hotel. Property appears to recently being purchased or in the process of being sold.
Either way, very sad condition