ローズモント - マウントロイヤル ホテル

「フロントの方の対応が丁寧でした」

「Even though there was not much around it to make it easy to walk to get something to eat or do, the room was updated and very nice; the beds were comfortable, and the bathroom was very nice. The staff was a difference maker. I arrived early and the front desk support let me know check in was 4 pm and if I wanted to pay extra I could get in earlier. I waited instead, and within a short time they notified me that my room was ready (within an hour) and at no extra charge. I would stay here again...

「The pool was old and Rusted out. My boys asked if we could use the pool and slide at the Days Inn as I knew they were sister properties and my boys were accommodated in the request. My appreciation to the managers of both properties for happy boys.」

「Freezing. I got in late and was exhausted. The air-conditioning was on in the room and no matter how hard I tried to get heat I could not get it to work. Too tired to call the front desk. Hotel rooms should never be set below 22C when you are expecting guests. My room was at 20 with the air conditioning blowing all night above my bed. Not pleasant. The property, breakfast and staff were fabulous.」

「どこへ行くにも便利でした。レセプションの対応はとても良く部屋は清潔でしたが、唯一コップが汚れていたことは気になりました。」

「I didn't appreciate the long black hair found in the bathroom sink and I didn't appreciate the fact that I only had 2 television channels that worked, even after calling the front desk. The gentleman that came to our room could not solve the problem.」

「Was a good stay.」

「Very clean, everything worked, breakfast was good, bed was comfortable」