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"Great hotel, friendly staff, clean rooms. Also super dog friendly and a good restaurant on-site."

"The hotel property was superb and the restaurant excellent as well as the spa services was like heaven. "

"All was great from friendly helpful staff, clean, good breakfast, easy parking."

"Yes clean room. Did not like all the noise that the air conditioner made. It kept us up at night. "

"Fantastic room. Excellent, helpful staff. Highly recommend this hotel. I stayed in total 4 nights and honestly it was one of the best rooms I’ve stayed in, and I travel a lot. Special thanks to Crystal for going above and beyond. Thank you for a memorable stay."

"We had no idea of all the renovations, and just wanted to come here and unwind. We asked a staff member (housekeeper) where the pool was and she said it was closed, it was not. The pool area was fantastic, glad we asked the front desk. The restaurant did not have the same menu as before and there was only a pricey buffet. The food was delicious, but paid too much. Overall the stay was just ok, wished we had stayed somewhere else which was disappointing, because we usually enjoy the BPL, we could have stayed at their sister hotel for less, and enjoyed the pool. The lobby is a bit chaotic with all the tour bus people, hopefully will be done soon for other guests."

"Was very happy with the location breath taking views, great staff, loved the outdoor hot tub and coffee and breakfast at Sudden Sally! Thx for a great first time stay in Banff!"

"Great location, nice room. Love the river nearby"

"Staff was helpful. Location was convenient. Coffee bar was great"