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「The door lock did not work got charged with wrong credit card」

「The hotel staff were very friendly and accommodating. They kindly allowed an early check-in for our convenience, and the overall service was excellent. We had a very pleasant stay and would gladly return」

「チェックインの時のスタッフの方は、私たちが英語が苦手だからと伝えても自分のペースで話したり、説明が足りなかったりしていて困った。チェックアウトの時は明るく親切なスタッフが対応してくれたので、最初にその方だったらホテルの印象ももっと良くなったかも。 プールには洋服のまま泳いでいる子がいたり、水が濁っているように感じたが、子どもたちが自由に遊ぶには良かったと思う。 部屋も清潔感があり快適だったが、厚手のカーテンは付いていても閉まるものではなかったので、外からの目と夜中の外の光が少し気になった。 ベッドが広々として綺麗で、子どもと一緒に寝てもしっかり疲れを取ることができた。 駐車場は広々としていて停めやすかった。」

「フロントのkayさんの対応がとても良かった。 」

「とてもよかった。」

「Extremely clean house with comfortable beds and nice bathrooms. Kitchen was well stocked. The host was extremely attentive to our needs and answered all of our requests/texts within minutes. We appreciated him and will stay here next time we're in the DC area. 」

「Just pretty ‘down’ - entrance area smelled, the breakfast was awful (I turned on my heals and went to BUY coffee), they gave away my friend’s room and made up a bunch of excuses. I don’t think there was even an elevator? The sheets were a weird fabric… perhaps some unhomed people Living there? No chance I will make this mistake again.」

「After a terrible experience at another hotel, Sparks Hotel completely turned our trip around. This hotel truly saved us from what had been a very frustrating and disappointing stay elsewhere. From the moment we arrived, the staff was friendly, welcoming, and eager to help. The facilities were clean, well-maintained, and a huge contrast to our previous accommodations. The room was comfortable, fresh, and exactly what we needed after a stressful night. It’s clear that the team takes pride in...

「Location is the star here. Very close to National mall and restaurants. Area is generally safe Hotel was fine - though for a new hotel there are already signs of wear (wallpaper starting to peel). Also, I know dc is hot and temp is gate to regulate but the room just felt constantly “damp.” I didn’t try the restaurant but no room service. Again, not a bad stay - got the price it was fine」