ロバーツ ウェスレヤン大学周辺のホテル

「They were experiencing mechanical issues when I arrived, and said they had no hot water thru out the hotel. They said they would cancel my reservation due to this, which they didn't and I have been charged. I have had a hell of a time contacting customer service, and keep getting hung up on before I even get a chance to speak with anyone. I need to be refunded asap!」

「no comment」

「The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided.」

「No hot breakfast either morning, never mentioned a problem during checkin, just a sign each morning saying no hot breakfast.」

「This place was great my sister and I stayed for two comedy shows and the staff is very nice and the room was clean as well 」

「Kitchen was good, breakfast it ok, not a fan of food boxes」

「Okay 」

「The cleanliness of this hotel was very questionable. The smell in the hallway was very mildew & the room we had smelled like cigarettes our whole stay , even the towels smelled. The bed had a huge deep dent in it & the blow drier was sticky. Nothing was clean about this place 」

「Loud heater and air unit. Very noisy got no sleep between traffic going by loud rear unit keep coming in all hours and 18 years talking. 」

「The hotel called and cancelled our reservation as we were pulling into the parking lot after check in time. They offered no help in finding an alternate reservation and when I asked to speak to the manager they hung up on me. Went inside the lobby, which smelled so strongly of weed it was almost unbearable. The staff behind the desk was visibily trying to avoid dealing with me, so I left. Only got a refund because Expedia’s customer service is good. The hotel never offered or initiated one 」

「部屋も綺麗でとても良かったです。」

「Everything was great 」

「No toilet paper, one single pillow, and the room smelled like the toilet was stuffed.」

「Friendly service. 」

「朝食は期待しないで 古いが、まあ泊まれる。キッチンやテーブルありは便利　冷蔵庫はでかい家庭用のが有る 」