Richmond Vacations from ￥263,598

Staff are really nice and helpful, the room are starting to look tired. Marks on the carpet curtains and skirting boards could do with tiding up, the evening meal menus are really good but breakfast is sadly lacking for what you pay for it. This needs addressing as it did leave me feeling short changed

Very lovely and quirky original building, staff very friendly on arrival, room was very clean and we loved the originality of the decor, bathroom and shower facilities were also spotless. Big problem is the noise, we stayed in room 8 which has windows that face onto the entrance, which I believe looks to be shared with what looks like access to rear of other shops. Noise from around 5.30 am through to past 7.30 is very loud indeed , like metal trollies being dragged along cobbles, it is almost unacceptable.

Lovely staff, great breakfast!

This hotel has loads of character. If you’re looking for something modern and high-tech, it’s probably not the place for you. But I felt like I got an authentic Yorkshire experience. The location is really good. Outside the city walls, so it’s easy to maneuver with a car. But only about a 10 minute walk from the center, so it was easy to get there (even in the middle of a rain storm, which I gather is not unusual). It’s unlikely I’ll travel again to York, as I feel I’ve checked it off the list. But if fate brings me there, I wouldn’t hesitate to stay at the Elmbank again.

Really handy for stopping when I visit my daughter who lives just round the corner. Lovely staff very accommodating, rooms are clean and tidy and spacious with a very comfortable bed. Breakfast is amazing and gives you a good start to the day. If I was to have a gripe it would be nice to have a menu for breakfast to add to every one’s preference and more choice.