We had a disappointing experience with this apartment due to several issues related to access, cleanliness, and maintenance.
The apartment is located on the 4th floor of a building with no elevator, and the staircase is extremely narrow and steep. Carrying luggage up was very difficult and inconvenient, especially without prior warning about these conditions.
Cleanliness was below expectations, particularly in the kitchen and bathroom. The kitchen appeared used and not properly cleaned: there was water and used coffee pods left in the Nespresso machine, the sink and countertop were wet, and the dishwasher still contained dishes, some of which were wet. This gave the impression that the space had not been properly prepared for new guests.
The bathroom also had multiple issues. Basic amenities like shampoo, conditioner, and body lotion were not provided. The shower gel dispenser was empty and had not been refilled. The sink stopper was missing, leaving the drain exposed and looking unhygienic. The shower head had visible mineral buildup, and the drain appeared clogged, causing water to accumulate during use.
Lighting throughout the apartment was very poor. Several overhead lights were not functioning, and in the bedroom, only one bedside lamp was working, making the space feel dim and poorly maintained.
Overall, the apartment did not meet expectations in terms of cleanliness, maintenance, or comfort.