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「The property was as described, great location and check in was good. We appreciated the complimentary cookies but would have preferred some kitchen roll and , more importantly, a spare loo roll; there was a half roll when we arrived but no spare. Luckily I had tissues with me but it was a little inconvenient. The main problem was that despite it being in the middle of a heat wave the back bedroom window was locked with no key available and the water heater was in the same room so it was even...