2/10 (非常に不満)
Claire C.
2025 年 6 月 1 日
良かった点 : 清潔度
Not a great experience
When we arrived at check in, we were informed that the two bedroom we rented was not available because the water heater was broken, and we were downgraded to a one bedroom. I wish we had been informed ahead of time as I was traveling with my family including two young children, and we could barely fit in a one bedroom. It was uncomfortable to say the least. The check in process was weird as there is not a real human at the front desk and you talk to a remote receptionist through a TV. The room itself was clean and the pool was nice. We received a refund which I appreciate.
Claire C.
2025 年 5 月に 1 泊滞在