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"Stayed for one night. The room was lovely and clean with fresh towels. The beds were very comfy, staff friendly and helpful. Would definitely stay again. 5* from us. Thank you for the lovely stay"

"Really lovely stay, lovely breakfast and staff were so kind and helpful"

"I didn't have breakfast and I don't have car to park Everything else is very good 👍 thanks "

"Room was clean, breakfast had plenty of options, staff are cheerful. However they do take an unexpected £50 deposit, the payment leaving your bank immediately. On check out they tell you your deposit will be refunded immediately or within the next day or too, still waitng nearly 48hrs later! Guess this deposit thing is new as NEVER been asked before on any Hotel.com stays before!"

"Nice hotel and friendly staff on reception. Unfortunately noisy when people returning to rooms at 2am and 4am, but to be expected in Birmingham city centre on a Saturday night. "

"Lovely staff very welcoming. Decent size pool. Very dog friendly. Pleasant surroundings."

"Odour in the room. Very poor breakfast."

"All great"

"It was just what was required, close enough to the centre and reasonably priced."