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"Amazing service, lovely and clean room. Will be back."

"Hotel and swimming pool was amazing. Reception staff was very good and helpful especially Nisreen was amazing and she was gave us home feeling to my kids "

"Great value, friendly team "

"Room was clean and decent size for family of 4 however it was extremely hot. Couldn’t sleep first night however next morning we raised this issue and was provided with fans. Saw other guests complaint about same issue so I guess it’s common. Parking was stressful, their carpark was expensive and full so had to quickly drop everything then park at the mall carpark for £7 a day. No cars allowed in front of hotel except for buses. You have to go around to get to the hotel carpark"

"Great view, quick check, lots of parking. "

"Clean room including bathroom. Pleasant staff in both reception and waiting staff at breakfast. Breakfast was very nice. Lovely hotel. Really enjoyed swimming, too. Easy access to town centre. Bus stop next to the hotel. "

"Carpet are so smelly Cleanliness is very poor not worth for paying this price "

"Very good overall. . Like a lot of hotels, the food is good but overpriced. The location and view of the river from some rooms is fabulous. Staff are friendly and try their best for you. Unfortunately I booked last minute in order to get a peaceful night’s sleep and the fire alarm woke the whole hotel at 3am. Great that it worked, but there was no fire! Water had leaked into the sensors somehow (the weather was windy and wet that night) so after we all trooped out of our rooms in pyjamas and overcoats, we were told that there was no need to panic. Couldn’t be helped but very frustrating! Overall it’s worth the fee I paid via Expedia as I’ve stayed a few times now and would definitely recommend it. Make sure you find the best deal possible! "

"I have never given excellent rating to any property but this time i beleive this hotel deserve it.friendly staff,clean rooms,with a massive car park area.will definitely stay here again."