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"Don't judge by outside"

"We loved it. Great social space and games. Massive comfy beds"

"Car parking is a major problem!! And for this reason, I would not be returning, so lucky to get a small car parking space; otherwise, it would have meant parking off-site, which I would not have liked at all. The reception team were not very good at all, and had very poor customer service. Very disappointing "

"Lovely hotel, clean room, great amenities."

"Hotel is nice. Room was a bit dated (curtains were dirty) and water didnt drain away properly in the sinks so looked like they were blocked. The location is good for buses and access to the centre but the area is very dark, full of homeless people and drug addicts/alcoholics and feels very unsafe at night time, especially for older people."

"Enjoyed the stay. Ideal for a one night stay. "

"I needed somewhere that was able to do late check-ins, as I had a long drive late at night to get there - this hotel appears to have round the clock reception, and it was no trouble arriving late at night (after 11pm) - hotel's own website claims 24/7 reception desk, which reassured me. Room was great except the window frame really needed replacing (old wooden frame with cracks and rots in several places, and a latch that was broken so window could not close firmly and leaked cold air from outside). Other than that, very clean, comfy bed, tv, even a small desk with plenty electrical sockets, wifi included, microwave oven, fridge, kettle, plates/cutlery/mugs, tea/coffee, en-suite bathroom with nice towels on warm radiator/towel rail and basic toiletries; on-site parking included in price... Ticked all my boxes for a brief stay for a meeting in Reading the next morning. Also very reasonably priced, in the region of 60 pounds for a mid-week stay. A good option which I may use again in future if I need to stay in Reading - would be plenty nice enough for a longer stay too if needed. They offer breakfast/meals also which I haven't tried - options seemed reasonable from the menu in the room."

"Fabulous location, great room and excellent staff"

"Worst hotel I have ever stayed in, from poor service to feeling very unsafe to not being able to use the shower as I felt I would be dirtier leaving then getting in it! The whole experience has left me feeling very uncomfortable. Not only did I feel totally unsafe the rooms have not sound proofing meaning the party in the room next door felt like it was happening in my room an how convenient that when the dance class that was taking place right under my room that finished around Eleven - the room next door decided to carry on the party… management visited the room but nothing changed - it went quiet for a while but they were not deterred and started the party again at 5am! Absolutely terrible experience from beginning to end! DO NOT STAY THERE!! "