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Chez Elena Guesthouse

Property class: 2.5

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At Chez Elena Guesthouse, you can look forward to a rooftop terrace, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the hot tub, and indulge in a manicure/pedicure, a facial, or a massage. The on-site restaurant, Chez Elena Restaurant, offers breakfast, lunch, and dinner. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

View all photos for City Studio Suite, 1 Queen Bed

A hotel room with a bed, a TV mounted on the wall, a desk with a telephone, and a window with red curtains.

City Studio Suite, 1 Queen Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Single Room

A bedroom with a bed, a nightstand, and a wall-mounted lamp.

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for City Triple Room, 1 Bedroom, Ensuite

A room with a bunk bed, a single bed, and a nightstand with a lamp.

City Triple Room, 1 Bedroom, Ensuite

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

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About the neighborhood

Located in Quito, Chez Elena Guesthouse is in the historical district. Travelers who have shopping on the agenda can visit Quicentro Shopping and Quicentro Sur Mall. Traveling with kids? Consider El Centro Cultural Metropolitano and Quito Observatory. Relax and indulge in the area's hot springs, or seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Quito travel guide
View more Guest Houses in Quito
Map
Pichincha, Quito, Calle Gonzalo Escudero S1-412, Urbanización Las Orquídeas

What's nearby

  • A densely populated cityscape with numerous high-rise buildings, a prominent train station, and a mountainous backdrop.
    Parque La Carolina
    20 min drive - 9.3 km
  • Concentración Deportiva de Pichincha
    10 min drive - 5.6 km
  • General Rumiñahui Coliseum
    12 min drive - 6.0 km
  • Quicentro Sur Mall
    21 min drive - 16.4 km
  • Quicentro Shopping
    23 min drive - 23.5 km

Getting around

  • Chimbacalle Station
    10 min drive
  • Cardenal de la Torre Station
    11 min drive
  • Mariscal Sucre Intl. Airport (UIO)
    62 min drive

Restaurants

  • Las Famosas Tripas De Doña Fabiolita
    7 min drive
  • Vista hermosa 2
    6 min drive
  • Café Mosaico
    7 min drive
  • Romeo & Julieta
    10 min drive
  • La Pizza D'Ivonne
    8 min drive

About this property

Chez Elena Guesthouse

  • Family-friendly guesthouse located in Puengasi
  • A rooftop terrace, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Chez Elena Guesthouse. For some rest and relaxation, visit the hot tub, and indulge in a manicure/pedicure, a facial, or a massage. The on-site restaurant, Chez Elena Restaurant, offers breakfast, lunch, and dinner. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking and valet parking
    • Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, supervised childcare (surcharge), and a TV in the lobby
  • Room features
  • All guestrooms at Chez Elena Guesthouse feature thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Children's books and childcare services
    • Bathrooms with showers and hair dryers
    • TVs with premium channels
    • Stovetops, cookware/dishes/utensils, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 5 km
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: USD 3.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chez Elena Restaurant

Things to do

  • Arcade/game room
  • Children's club
  • Gym
  • Hot tub
  • Library
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's books
  • Children's club (surcharge)
  • Children's toys
  • In-room babysitting (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Rooftop terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service
  • Stovetop

More

  • Access via exterior corridors
  • Dryer
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 5 per pet, per night (maximum USD 60 per stay), plus a deposit of USD 5 per night
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately USD 3.50 per person
  • Airport shuttle fee: USD 39 per room (one way)
  • Pet deposit: USD 5 per night
  • Pet fee: USD 5 per pet, per night (maximum USD 60 per stay)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not permitted at this property
Parking height restrictions apply

Frequently asked questions

Is Chez Elena Guesthouse pet-friendly?

Yes, Chez Elena Guesthouse allows cats and dogs (limit 2 total). There's a deposit of USD 5 per night and a fee of USD 5 per pet, per night.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Chez Elena Guesthouse?

Check-in begins at noon.

What time is check-out at Chez Elena Guesthouse?

Check-out is at noon.

Does Chez Elena Guesthouse provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 39 per room applies.

Where is Chez Elena Guesthouse located?

This family-friendly Quito guesthouse is located in the historical district, within 2 mi (3 km) of Concentración Deportiva de Pichincha, University Andina Simón Bolívar, and National Polytechnic School. Trude Sojka Cultural House and House of Ecuadorian Culture are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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