Casa Dona Mercedes

Property class: 2.5

Choose dates to view prices

Located close to Quetzaltenango Central Park, Casa Dona Mercedes provides a terrace, a garden, and a library. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • Kitchen
The current price is ￥4,232
￥5,163 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, Private Bathroom

A bedroom with a bed, a chair, a lamp, and a door.

Double Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Double Room, Shared Bathroom

A bedroom with a bed, a wardrobe, a stone wall, and a small table.

Double Room, Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room, 2 Twin Beds, Shared Bathroom

A small, cozy room with two beds, a wooden wardrobe, a small table, and a bench.

Twin Room, 2 Twin Beds, Shared Bathroom

  • Garden view
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Quadruple Room, Shared Bathroom

A hotel room with two beds, a wooden headboard, a small table, and a mirror.

Quadruple Room, Shared Bathroom

  • Garden view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free wired internet

View all photos for Quadruple Room, Private Bathroom

A bedroom with two beds, a wooden ceiling, a small window, a door, and a chair.

Quadruple Room, Private Bathroom

  • Garden view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free wired internet

View all photos for Triple Room, Shared Bathroom

A staircase with a wooden railing leading to a landing. There are potted plants on the landing and along the walls.

Triple Room, Shared Bathroom

  • Garden view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds
  • Free wired internet

View all photos for Triple Room, 3 Twin Beds, Private Bathroom

A hotel room with two beds, a desk, a chair, a lamp, and a door.

Triple Room, 3 Twin Beds, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Single Room, 1 Double Bed, Private Bathroom

A bedroom with a bed, two bedside lamps, a chair, a door, and a window with a curtain.

Single Room, 1 Double Bed, Private Bathroom

  • Garden view
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Single Room, 1 Twin Bed, Shared Bathroom

A bedroom with a stone wall, a wooden bed, a nightstand with a lamp, and a wardrobe.

Single Room, 1 Twin Bed, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet
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About the neighborhood

Quetzaltenango is home to Casa Dona Mercedes. Museum of Natural History and Municipal Theater are cultural highlights, and some of the area's landmarks include Edificio Rivera and Monumento a la Marimba. Centro Cultural de san juan ostuncalco and Xocomil Waterpark are also worth visiting. Visit our Quetzaltenango travel guide
View more Guest Houses in Quetzaltenango
Map
Quetzaltenango, Quetzaltenango, 6a Calle y 14 Avenida 13-42, Zona 1

What's nearby

  • A plaza with four classical columns, surrounded by trees and a clear blue sky.
    Quetzaltenango Central Park
    2 min walk - 0.2 km
  • A historic church with intricate architecture and a clear blue sky.
    Quetzaltenango Cathedral
    3 min walk - 0.3 km
  • A vibrant outdoor market with various vegetables displayed in large bins and baskets, and people shopping.
    La Democracia Market
    11 min walk - 1.0 km
  • Municipal Theater
    5 min walk - 0.5 km
  • Monumento a la Marimba
    19 min walk - 1.7 km

Getting around

  • Quetzaltenango (AAZ-Los Altos)
    17 min drive

Restaurants

  • McDonald's
    4 min walk
  • Xelapan Cafe, Parque Central
    2 min walk
  • Salón Tecun
    3 min walk
  • Clara Y Tinto
    3 min walk
  • Monte Alto
    2 min walk

About this property

Casa Dona Mercedes

  • Guesthouse near Quetzaltenango Central Park
  • Take advantage of a terrace, a garden, and a library at Casa Dona Mercedes. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • You'll also enjoy perks such as:
    • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and a front-desk safe
    • Concierge services, smoke-free premises, and luggage storage
  • Room features
  • All guestrooms at Casa Dona Mercedes include amenities such as free WiFi, safes, and sound-insulated walls.
  • More amenities include:
    • Showers, free toiletries, and hair dryers
    • Flat-screen TVs with cable channels
    • Communal kitchens, portable fans, and daily housekeeping

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  • Breakfast included
  • Free WiFi
  • Laundry
  • Housekeeping
9.0 out of 10, Wonderful, 40 reviews
The price is ￥4,758
￥10,585 total
includes taxes & fees
Oct 25 - Oct 26
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Frequently asked questions

Is Casa Dona Mercedes pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Casa Dona Mercedes?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Casa Dona Mercedes on Oct 25, 2026 start from ￥4,232, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Casa Dona Mercedes?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Dona Mercedes?

Check-out is at noon.

Does Casa Dona Mercedes provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa Dona Mercedes located?

Situated in Quetzaltenango, this guesthouse is steps from Quetzaltenango Central Park, Museum of Natural History, and Quetzaltenango Cathedral. Edificio Rivera and Municipal Theater are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Dona Mercedes Reviews

8.8

Excellent

9.6

Cleanliness

8.6

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 24 out of 40 reviews
Rating 8 - Good. 10 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Staff is very welcoming.
Stayed 25 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had stayed here before. Its a great spot in a great location. Clean, comfortable.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice house, personal very friendly and helfull
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great deal for the money. Very nice feel to the room and the common space. Very quiet. The big negative - when we got there, no one was there. When we called no one answered. It's Guatemala. so we went for a coffee. When we finally got an answer, the guy was wonderful, friendly, and explained he'd been somewhere else. And once we got inside it was much better than i expected for the price. Will stay every time i go to Xela.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Pros : - Staff was fantastic - Amazing location - Big rooms - Free parking Cons : - noisy at night (exterior noise) - Bed was very stiff
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Great Bargain in Xela

Very conveniently located, well-kept, and well-run. The bar in the corner made for some inevitable late-night racket. Gabby, who tended to things, was extremely helpful and pleasant and even helped us wrestle our luggage a block to our shuttle. Be sure to visit the Fuentes Georgina’s outside of Xela and go to the less developed pools downstream.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean and close to everything. Definitely will come back!!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very flexible nice staff quite place
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hostel in Xela! Very nice location, two blocks from the park. The neighborhood was safe and it had easy access to parking. My friends and I were very satisfied with our experience during our stay.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Small, good value, safe, clean and quiet! Steps away from the Central parque and two large markets.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything if you don’t mind walking. The price is very reasonable for what you get! Warmly recommended!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
It’s was excellent
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It was all fine.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Xela

great location (two blocks away from the central parc and Cathedral and close to the market). Excellent service. Very spacious room and nice ambiance at the lobby level. Use of a kitchen possible. The receptionist was very nice and helpful.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great room, clean, good bed, good value. Only problem was frosted window that let light from hallway in, making sleep challenging.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion de este hospedaje es muy centrica y los staff son muy amables. Hoy cocina, comedor, refrigerador, etc. Y excellent patio Que pudiera descansar tranquilo como su casa. Gracias.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo súper bien!! Esperaron hasta que hiciera el check in por la madrugada
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación excelente muy céntrica, únicamente había solicitado traslado desde el hotel hacia un punto y al momento de llegar dicha solicitud ni existía, en cientos en la plataforma me indicaron que si. El personal muy atento.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Das Personal war sehr freundlich und zuvorkommend. Die Unterkunft war sauber und es gab heißes Wasser. Das Zimmer war geräumig und mit allem ausgestattet was man braucht
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa muy bonita, cerca de varios lugares interesantes. Su personal sumamente amable y eficaz
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Xela

Fue una maravilla quedarme aquí. Del momento en que llegué hasta que me fui, las personas del hotel me trataron de forma increíble. Muy atentos con el esguince que tenía, muy amigables, y pacientes con todas las preguntas que les hacía (era mi primera vez en Xela). El hotel es muy limpio, la cama cómoda, y es tiene un ambiente bastante calmadito. Descansé muy bien. Y por la cercanía al parque central, pude ver varias cosas, aún con mi pie malito. Next time I am in the city, I will stay here.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Stayed 2 nights in Sep 2026