ケツァルテナンゴ県 ホテル

「Good service, great people very friendly, nice and clean I recommend 100%」

「Hôtel génial situé dans le centre de Xela. Très propre et on sent une bonne odeur dès qu’on entre dans la chambre. Douche chaude avec une excellente pression. Il y a aussi une petite terrasse et un jacuzzi (que nous n’avons pas essayé).」

「The continental breakfast was delicious!」

「La ubicacion de este hospedaje es muy centrica y los staff son muy amables. Hoy cocina, comedor, refrigerador, etc. Y excellent patio Que pudiera descansar tranquilo como su casa. Gracias.」

「No fue lo esperado」

「Buena ubicación y estado en general del hotel. Buen parqueo」

「部屋は清潔で、スタッフの方は親切でした。」

「No dieron el desayuno qué estaba incluido en la reservacion.」

「The location」

「It cUsed many problems to get another booking, cause the hotel is out of service.I went and it’s closed. Apparently, a shopping mall will be built soon. I think it would be very good that you make updates to avoid these inconvenients to your customers. I hope the vredit card iwas not charged. The bank says they aren’t responsible for this and still it cannot be seeen on the ststement of account. First time I have this inconvenient. May you help me finding out about payment? Thanks a lot. 」

「Cuando llegamos no estaba ninguna reservacion registrada en el frontdesk, teniamos que volver a pagar la noche. Tambien no habia agua caliente, mi esposa rechazoʻ quedarnos. NO NOS HOPEDAMOS ALLI NINGUNA NOCHE. POR FAVOR NECESITAMOS REFUND!!」

「Bel hôtel mais très près de la route. Chambre bien décorée. Mais on entendait tout depuisla salle de bains. Impression de prendre la douche avec son voisin. Et Sans compter Le passage toute la nuit de gros camions faisant un bruit pas possible. Concernant les saunas et massages au Spa : bien. Le seul bémol : peu d'explications pour nous indiquer la marche à suivre et globalement peu d'attentions à notre égard (une petite serviette nous a été donnee au lieu d'un peignoir. Gênant pour déambuler...

「We really enjoyed our time at Entre Cerros. There were 7 of us in one cabin but with 2 bedrooms and a loft, there was plenty of room. The small kitchen was helpful. There was a coffeemaker and good coffee, although we really needed a larger water filter. Cookies were on the table when we arrived and firewood was placed beside the outdoor fire pit for our use. The restaurant was better than expected, both breakfast and dinner. Our waiter, Cesar, did a great job serving us and making it special....

「Es un lugar horrible hice mi reservación, cuando llegue al lugar nunca me atendieron estuve esperando y tocando el timbre y también llame simplemente no hay atención. Solo espero que me reembolsen la reservación 」

「The apartment was spotless, had all the kitchen utensils needed, had comfortable beds and had a nice big flatscreen TV. The host responded quickly and was a delight to communicate with. I only have two things of caution to tell you about: the view is mostly gone due to two high rises being built right next to the apartment and you have to contend with the construction noise from 6:00 AM until dark, six days a week. I have already booked the apartment for the first of November.」

「Nice and very helpful staff 」