「The hotel was small but elegant, with everything being digital, which I really loved. The room was very clean and well-kept. The only thing I would change is the view, as mine faced a wall, but overall it was a great stay. Friendly staff. Thank you! 」
「I had the worst customer service experience with Mbaat. I booked a property in mid-July and paid in full upfront through Expedia. On check-in day, we were left waiting a long time with my kids while the staff claimed no payment was made. Even after I sent proof via WhatsApp, I received no response for a while, then was told the payment was “not complete.” I had to call Expedia to resolve the issue. Because of this experience, I will never return to Mbaat or recommend them to family and friends.」
「I liked everything about this apartment/hotel. Staff is very friendly. Everything is super clean. When you request an Uber, it arrives immediately. Just down the street there is an excellent restaurant. A.C. works well. I would definitely stay here again. I was a solo female and felt very safe.」
