Does FERGUS Puerto de la Cruz have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at FERGUS Puerto de la Cruz?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at FERGUS Puerto de la Cruz on Oct 2, 2025 start from ￥17,151, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is FERGUS Puerto de la Cruz pet-friendly?

No, pets are not allowed at this property.

What time is check-in at FERGUS Puerto de la Cruz?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Are there all-inclusive benefits at FERGUS Puerto de la Cruz?

Some rate plans available at this property are all-inclusive.

Where is FERGUS Puerto de la Cruz located?

Situated near a boardwalk/promenade, this hotel is within a 5-minute walk of Jardin Aquatico, Martianez Shopping Centre, and La Paz Lookout. Sitio Litre Garden and Botanical Gardens are also within 10 minutes.

FERGUS Puerto de la Cruz Reviews, Deals & Photos 2025

About the neighborhood

Located in Puerto de la Cruz, FERGUS Puerto de la Cruz is near theme parks and near a boardwalk/promenade. Rambla de Castro Protected Area and Montana de los Frailes Park reflect the area's natural beauty and area attractions include Jardin Aquatico and Botanical Gardens. La Vola and Pueblo Chico Theme Park are also worth visiting. Spend some time exploring the area's activities, including golfing.

Visit our Puerto de la Cruz travel guide

10/10 Excellent

Carlos Iván

Jul 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lo hemos pasado genial y la habitación muy buena.

Stayed 2 nights in Jul 2025

10/10 Excellent

Loreta

May 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is great. I will recommend this hotel to my friends and family.

Stayed 3 nights in May 2025

10/10 Excellent

Helene

Nov 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel

Dejligt ophold, pænt og rent, hjælpsomt personale. God beliggenhed

Stayed 4 nights in Nov 2024

4/10 Poor

Yasmina

Jun 1, 2025

Disliked: Staff & service, room comfort

No tienen hamacas para los huéspedes del hotel . Reservan con toallas y tienes que esperar 40 minutos para poder quitarla o acceder a alguna , un desastre .

Stayed 1 night in May 2025

10/10 Excellent

Thomas

Jan 31, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Das ist ein sehr empfehlenswertes Hotel in Puerto de la Cruz. Insbsonders das Personal an der Reception half mir nach Kräften in einer Notlage (Ausweisverlust) Das Essen war für ein Kettenhotel dieser Art überdurchschnittlich gut. Gerne wieder!

Stayed 5 nights in Jan 2025

10/10 Excellent

Claudia

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel mit motiviertem Personal

Wir waren zunächst 4 Tage dort und haben dann, da es uns so gefiel nochmal verlängert. Zum Frühstück gab es alles, was man sich wünscht. Parkplätze sind oberhalb des Hotels am Straßenrand vorhanden. Wir haben immer einen gefunden. Runter in den Ort bzw ans Wasser ging es über einige Treppen, was wir nicht schlimm fanden, sind auch mehrfach am Wasser mit den Wellenreitern gewesen. Zum Hotel gehören zwei Pools, wobei am höher liegenden zu unserer Zeit nichts los war. Personal war immer freundlich und motiviert.

Stayed 2 nights in Apr 2025

8/10 Good

Peter

Feb 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Ok för ett kort stopp med bil.

Vi stannade en natt och det var ok för oss. Läget är lite utanför centrum & strand. Ganska brant upp till hotellet från centrum. Stort hotell, mycket folk, små pooler. Bra parkering i garage för 15euro. Bra rum men vi kommer nog inte välja att bo där igen.

Stayed 1 night in Feb 2025

10/10 Excellent

Viktoriia

Sep 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for a family

It’s was nice surprise for my Birthday,I find a bottle Champagne in the room❤️ IAnd it’s was nice short stay in Puerto de la Cruz.

Stayed 1 night in Aug 2024

10/10 Excellent

Vincent

Feb 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rien a dire, très bien

En couple plus un ado. Avec petit déjeuner . Très confortable, très bonne literie même pour le lit supplémentaire. Petit déjeuner très copieux et varié . Nous avons réussi sans problème tous les jours à nous garer gratuitement dans la rue en remontant de l’hôtel à moins de 300m Le parking de l’hôtel était complet . On y reviendra !

Stayed 6 nights in Feb 2025

10/10 Excellent

Antonio

Jun 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

TODO EXCELENTE, SOLAMENTE FUERON DOS DIAS, PERO SALI ENCANTADO

Stayed 2 nights in Jun 2024

10/10 Excellent

Hyewon

Dec 29, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

방이 넓고 경치도 좋고 요청 사항에 대한 응답이 빨라요 가족 룸은 수영장이랑 가깝고 발코니에 썬베드 따로 있어서 일광욕 하기 좋았어요 부모님께서 햇빛도 많이 받으시고 좋은 시간이었어요 가까운 곳에 쇼핑몰도 있고 아름다운 해변도 걸어갈 거리에 있어요 맛집도 많구요

Stayed 2 nights in Dec 2023

10/10 Excellent

Arja

Feb 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hienot näkymät

Erittäin jyrkässä rinteessä vilkkaan kadun varrella. Merelle päin olevat huoneet rauhallisia hienolla näköalalla. Aamiaisella olisi kaivannut tuoreita kasviksia ja juustoakaan ei ollut tarjolla sämpylän päälle. Vastaus parkkipaikkaa kysyttäessä viikkoa ennen lähtöä tuli vasta ollessamme jo hotellilla, joten jouduimme etsimään paikan kadun varresta.

Stayed 2 nights in Feb 2025

10/10 Excellent

HECHER

Mar 31, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Tranquilidad

Stayed 2 nights in Mar 2024

8/10 Good

Nerea

Oct 27, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Deberían de poner más opciones sin gluten y la media pensión no viene con bebidas cosa que me parece ilógica pero por el resto la habitación genial, los empleados super amables y la comida es increíble.

Stayed 1 night in Oct 2023

8/10 Good

Miguel Ángel

Nov 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo único que no nos gustó mucho comida y cena

Stayed 3 nights in Nov 2023

6/10 Okay

Michael

Nov 11, 2023

Disliked: Staff & service, property conditions & facilities

Front desk was a little rude

Stayed 5 nights in Nov 2023

8/10 Good

Verified traveler

Jun 10, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien, hasta que llego un grupo de escolares que alojaron en la misma planta y tenian fiestas hasta las 2 de la mañana y fumaban. Por lo demas el personal del hotel muy profesional y amable

Stayed 2 nights in Jun 2023

2/10 Terrible

Javier

Dec 24, 2023

La atencion fatal....me dieron una habitacion ruidosa....las dos noches sin dormir, les avise varias veces y no me hicieron caso.

Stayed 2 nights in Dec 2023

6/10 Okay

Lynne

Nov 17, 2023

Liked: Cleanliness, staff & service

Not a 4 *

In my opinion fergus has many issues to address My room 101 was old and tired yes it had been painted but that was all The outlook was awful ...facing big red pipes...steps..and never got the sun .....never sat on it once ! The room above the loading bay so noisey mornings . The bathroom had issues for me ...the height of the towel rail ....no hooks to hang towels on ...there was a dividing wall from the sink to the shower and could not get to the bath plug without standing in the bath . Toiletries could not be reached when in the bath as very very high up ....same as the shower . Positives a nice sleep comfy bed and pillows ....plus a mini fridge . Cleaners very good The pool on ground floor does not facilitate the capacity of the hotel ....pool size ....1 toilet and shower for each sex !!! Plus not enough sunbeds ....the usual running on a morning with a towel to secure a bed yet there are leaflets put on each bed saying only 40 minutes empty !! No one seemed to take notice of this what so ever!!!!! Out of 9 days i managed a bed three times and that was because i went late afternoon . The top pool was lovely for swimming but like climbing mount everest to get there . I counted only 12 beds plus a double canopy bed ....people were laid on the floor on their towels ! The drinks bar was not open ......so you had to walk up and down mount everest if you wanted a drink ! Positive a good swim pool ...quiet ...and personal space. The dining room was large and always a seat to

Stayed 9 nights in Nov 2023

10/10 Excellent

ISABEL GONZALEZ

May 18, 2025

Liked: Staff & service

Stayed 1 night in May 2025

8/10 Good

LENTINI

Apr 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Apr 2025

8/10 Good

Verified traveler

Apr 14, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 7 nights in Apr 2025

6/10 Okay

Verified traveler

Mar 13, 2025

Disliked: Staff & service

Stayed 1 night in Mar 2025

8/10 Good

Jessica

Feb 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family and I really enjoyed our stay. Upon check-in, we were met with the friendliest staff who took a genuine interest in our stay and our comfort. The grounds are beautiful, with two pool areas that featured gorgeous landscaping and views of Teide. The location was ideal, an easy walk down hill (steep coming back up) to the ocean-side restaurants and bars, and a quick walk north to the stunning botanic garden. There were four of us, so we stayed in the suite with two balconies (one with a view of the ocean) and a separate bedroom area. The bathroom could use an update but it was all clean and functional. We had a car and used the hotel parking, which was convenient, though a tight squeeze. With an all-inclusive option (we didn't take, our stay was short), it's easy to see why guests stay a week or longer.

Stayed 3 nights in Jan 2025

10/10 Excellent

Rolf

Jan 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 12 nights in Jan 2025

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