Located close to Tropical Spice Garden, Shangri-La Golden Sands, Penang provides a golf course, free water park access, and a poolside bar. Get out on the links at this resort and enjoy amenities such as golf lessons. Enjoy the health club, as well as activities like ecotours. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and shopping on site.
Located in Batu Ferringhi, a neighborhood in George Town, Shangri-La Golden Sands, Penang is in the suburbs and by the ocean. The area's natural beauty can be seen at Tropical Spice Garden and Penang National Park, while ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are popular area attractions. Penang Hill and KOMTAR are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as boat tours. Visit our George Town travel guide
Upscale family-friendly resort near Tropical Spice Garden
Located close to ESCAPE Adventureplay and Entopia by Penang Butterfly Farm, Shangri-La Golden Sands, Penang provides a golf course, free water park access, and a poolside bar. Get out on the links at this resort and enjoy amenities such as golf lessons. Enjoy the health club, as well as activities like ecotours. Free in-room WiFi is available to all guests, along with a grocery/convenience store and shopping on site.
You'll also find perks like:
2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
Free self parking
Limo/town car service, continental breakfast (surcharge), and 2 outdoor tennis courts
Access to a nearby health club, babysitting (surcharge), and luggage storage
Guest reviews give top marks for the helpful staff
Room features
All 387 rooms feature comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
Childcare services and free infant beds
Hypo-allergenic bedding and rollaway/extra beds (surcharge)
Yes, this property has 2 outdoor pools and a children's pool.
How much does it cost to stay at Shangri-La Golden Sands, Penang?
As of Oct 26, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Golden Sands, Penang on Nov 15, 2026 start from ¥14,360, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Shangri-La Golden Sands, Penang pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Shangri-La Golden Sands, Penang?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Shangri-La Golden Sands, Penang?
Check-out is at noon.
Where is Shangri-La Golden Sands, Penang located?
Located by the ocean, this family-friendly resort is 2.1 mi (3.3 km) from Tropical Spice Garden.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Shangri-La Golden Sands, Penang Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very family friendly for young families, can be very busy around the pool, staff friendly sometime the service is a little slow, Breakfast the food could be a bit warmer but good variety. The hotel is very clean and well maintained our room was excellent
The facility is very comprehensive, great for family retreat with pool, beach and gym ~
The location is perfect if you would like walk around to visit the night market : )
Definitely would recommend this hotel : )
The staff is excellent, they are courteous and helpful despite being super busy, and the Adventure Zone is perfect for family with children 10 or below. My daughter loved the handicrafts and the snake show!
Room was clean, the staff very courteous, nice deck chairs to enjoy the sea breeze and sounds of the ocean. Only short coming was the missing beach and ability to swim in the sea .
Very family friendly and the staff was amazing. Also had a gluten free breakfast area and some good options for dinner, including gluten free pasta!
There is almost zero beach access now though. We were disappointed by that.
Rooms were clean, amenities were available, had some minor issues in our room and addressed immediately. Room service was also very responsive and available at all hours
We had high hopes when we arrived at Shangri-la Golden Sands and the staff were nothing but polite, pleasant and helpful throughout our stay. However, we quickly noticed that our bathrooms weren’t the cleanest - there strands of hair everywhere and a slight smell of sewer. There were plumbing issues - which the hotel fixed upon request. The dinner buffet was very mediocre and somewhat disappointing- only because I associated Shangri-la with better buffet food.
The rooms are filthy and the entire resort is very old and tired. If you're coming to this part of penang, id recommend Park Royal. Avoid this place if your budget allows.
Our welcome, check in, room and staff were excellent. The hotels pools, Adventure Zone and buffet breakfast was amazing. The outer hallways were a little worn down. The hallway on the 4th floor smelled like vomit or rotten milk was spilled on the carpet. The staff worked tirelessly to clean it up but the smell was still there. Towards the end of the trip water was leaking from the ceiling and a bucket was put on the ground in the hallway. It just needs some updating. However our room was fine. Nice cold air conditioning and clean. Wonderful ocean view balcony. Despite the small things I'd definitely stay here again!
Lovely hotel, great staff, definitely worth getting a room with a view of the pool/sea. Close to hawker market for food options. Need to take bus to go into George Town however, but bus stop is right outside the hotel so pretty convenient.
Stayed 8 nights in Oct 2025
Verified review
8/10 Good
Johnny
Aug 30, 2025
The staff were friendly and their food was great. Overall a great experience but the hotel has seen its better days and needs some update.