Amenities were good. food for full board was really good and good variety. The rooms themselves were good but definitely could do with a modern refresh.
Mark
2024 年 2 月に 6 泊滞在
6/10 (普通)
olindo
2024 年 2 月 7 日
olindo
2024 年 1 月に 7 泊滞在
6/10 (普通)
Anthony
2024 年 2 月 5 日
良かった点 : スタッフとサービス
Anthony
2024 年 1 月に 9 泊滞在
2/10 (非常に不満)
Joar Yahya
2024 年 1 月 27 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Bedbugs!
We read about bedbugs before we arrived, but hoped someone had just been unlucky. We didn't have much choice to be honest, everything within our budget was fully booked. As we entered the reception at the Canarife Palace we met guests who had been exposed to bedbugs. We tried to get a room at one of the hotel's two other buildings next to us, but they said everything was fully booked. So we went to sleep after searching through the sheets and moving the beds from the wall (that had holes in it - I think they live in there).
We talked to them the next day, but they insisted there were no bedbugs in our room. After two nights my wife was bitten and we discovered a bug on her pyjama. We found one on her jacket as well. We then went to the reception, and this time we were offered a room at another floor. And we had to freeze our clothes and everythong for at least 24 hours. We were offered a free drink. Terrible place. Terrible service.Don't go there!
Joar Yahya
2024 年 1 月に 7 泊滞在
2/10 (非常に不満)
Mikael
カップルで旅行
2024 年 1 月 12 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I expect better food. I expect that all services are easy to get, i do not want to spend my holiday running from one desk to another as I had to do to get towels. I paid my deposited 20 euros but never got towels, they were always in the cleaners. I also expect to pay all the deposit one time. I do not run around with dimes in my bathing shorts when I´m in an all inclusive residence, so to get a drink I had to go to my room to get dimes which I do not have there either, cause I always use card. I expect the sunchairs to be in good condition. I also want to have a friendly encounter at the bars even though I do not drink alcohol. As it turned out I had to comply with coca-cola and such. Well, I wanted a nice alcoholfree drink, but that wasn`t included in "all inclusive". The best service was provided by the cleaning staff that always greeted us with a nice hello and did their jobs perfect.
Mikael
2024 年 1 月に 7 泊滞在
8/10 (良い)
Lynn
2024 年 1 月 2 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
We stayed for 3 nights to celebrate the New year, very few British mainly French and German so leftout with the activities due to no translation. New years eve was a let down again no atmosphere. Food was basic and cold, staff were wonderful and hotel clean.