The beach is filled with seaweed with swamp smell, so you can’t really swim there. Ventus Ha is on the other side of the beach. It’s a bit new building but their regular rooms are small for a resort. I reserved 2 rooms and we had to pay extra ($257) for each room for an upgrade for us to fit comfortably :( The upgraded room had a huge living room/dining area with a nice king size bed, but the other connecting room was a regular room- which was not worth paying for that upgrade. They charge a $50 resort fee for each room that included access to WiFi for only 2 devices, which I felt was too much since we already paid a lot for the room thru Expedia. Only 1 restaurant was accessible to get breakfast or lunch at the Ventus Ha side and the rest are on the other side of the compound which you have to take a golf cart ride that is sometimes a long wait. It was a little bit inconvenient when traveling w kids and seniors. They don’t offer food by the pool. Their room service food is not that great. I was only able to make the restaurant reservations after checking in and all the only available times were for the next day or after 8:45pm. Do try to reserve ahead if you can. Also, the place was a bit confusing to find activities. This was my 3rd time in Cancun and first time for my parents. Aside from the wonderful staff, I wouldn’t really recommend this place for the price we’ve paid for limited activities and access to food.

Good Staff, good food options, plenty of pools around the property and all services were top 👌, all inclusive options covered most of alll and it is good place to stay with family and kids for sure.

Definitely an experiential resort! Lots of fun vibes and the staff was great!