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Alexandra Resort - All-Inclusive

4.0 star property
Family-friendly property on the beach, with outdoor pool

Choose dates to view prices

Alexandra Resort offers an all-inclusive oceanfront experience with swim-up and beach bars. Enjoy diverse cuisine at five on-site restaurants, then go snorkeling, take boat tours, or sail. Guests consistently praise the attentive, helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
The current price is ￥130,054
￥130,054 total
includes taxes & fees
Dec 16 - Dec 17

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Penthouse, 4 Bedrooms, Oceanfront (Recently Renovated)

1 bedroom, premium bedding, pillowtop beds, free minibar

Deluxe Penthouse, 4 Bedrooms, Oceanfront (Recently Renovated)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 353 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 12
  • 4 King Beds OR 2 King Beds and 4 Twin Beds

View all photos for Studio, Garden View

1 bedroom, premium bedding, pillowtop beds, free minibar

Studio, Garden View

8.6 out of 10
Excellent
(22 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Free minibar items
Flat-screen TV
Renovated in 2015
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront

Studio, Oceanfront | 1 bedroom, premium bedding, pillowtop beds, free minibar

Studio, Oceanfront

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Free minibar items
Flat-screen TV
Renovated in 2015
Blackout drapes/curtains
  • 57 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View

View from room

Suite, 1 Bedroom, Garden View

8.8 out of 10
Excellent
(35 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | 1 bedroom, premium bedding, pillowtop beds, free minibar

Suite, 1 Bedroom, Oceanfront

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 71 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View | 1 bedroom, premium bedding, pillowtop beds, free minibar

Suite, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 135 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Oceanfront

1 bedroom, premium bedding, pillowtop beds, free minibar

Suite, 2 Bedrooms, Oceanfront

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 141 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Deluxe Studio, Oceanfront (Recently Renovated)

1 bedroom, premium bedding, pillowtop beds, free minibar

Deluxe Studio, Oceanfront (Recently Renovated)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Free minibar items
Flat-screen TV
Renovated in 2015
Blackout drapes/curtains
  • 57 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront (Recently Renovated)

Deluxe Suite, 1 Bedroom, Oceanfront (Recently Renovated) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Deluxe Suite, 1 Bedroom, Oceanfront (Recently Renovated)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Oceanfront (Recently Renovated)

Deluxe Suite, 2 Bedrooms, Oceanfront (Recently Renovated) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Deluxe Suite, 2 Bedrooms, Oceanfront (Recently Renovated)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Deluxe Studio, Garden View (Recently Renovated)

Deluxe Studio, Garden View (Recently Renovated) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Deluxe Studio, Garden View (Recently Renovated)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Free minibar items
Flat-screen TV
Renovated in 2015
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Garden View (Recently Renovated)

Deluxe Suite, 1 Bedroom, Garden View (Recently Renovated) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Deluxe Suite, 1 Bedroom, Garden View (Recently Renovated)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio, Partial Ocean View (Recently Renovated)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Deluxe Studio, Partial Ocean View (Recently Renovated)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Free minibar items
Flat-screen TV
Renovated in 2015
Blackout drapes/curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Partial Ocean View (Recently Renovated)

Deluxe Suite, 2 Bedrooms, Partial Ocean View (Recently Renovated) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Deluxe Suite, 2 Bedrooms, Partial Ocean View (Recently Renovated)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Free minibar items
Flat-screen TV
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Partial Ocean View (Recently Renovated)

Deluxe Suite, 1 Bedroom, Partial Ocean View (Recently Renovated) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Deluxe Suite, 1 Bedroom, Partial Ocean View (Recently Renovated)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Free minibar items
Flat-screen TV
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
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About the neighborhood

Map
TKCA 1ZZ, Providenciales, Providenciales, Princess Dr, Grace Bay

What's nearby

  • Providenciales Beaches - 1 min walk - 0.0 km
  • Grace Bay Beach - 1 min drive - 0.2 km

Getting around

  • Providenciales Intl. Airport (PLS) - 20 min drive

Restaurants

  • ‪Reflections - Beaches Resort - ‬10 min walk
  • ‪Barefoot By the Sea at Beaches - ‬7 min walk
  • ‪Schooner's Restaurant - ‬8 min walk
  • ‪Mr. Grouper - ‬12 min walk
  • ‪Arizona - ‬11 min walk

About this property

Alexandra Resort - All-Inclusive

Upscale all-inclusive property near Grace Bay Beach
At Alexandra Resort - All-Inclusive, you can look forward to a free breakfast buffet, a swim-up bar, and a beach bar. With a beachfront location, beachfront dining, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, a facial, or a body scrub at Elevate Spa, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the 24-hour gym, as well as activities like surfing/body boarding, sailing, and beach volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
Other perks include:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Free bicycle rentals, an outdoor tennis court, and babysitting (surcharge)
  • An outdoor pickleball court, massage treatment rooms, and tour/ticket assistance
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 144 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Refrigerators, microwaves, and cookware/dishes/utensils
  • 32-inch flat-screen TVs with cable channels and DVD players
  • Wardrobes/closets, balconies, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Kids club

Entertainment

Onsite entertainment and activities
Theme parties

Similar properties

Outdoor pool, pool umbrellas, sun loungers
Blue Haven Resort - All-Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
9.0 out of 10, Wonderful, 683 reviews
The price is ￥114,345
￥114,345 total
includes taxes & fees
Dec 16 - Dec 17
Blue Haven Resort - All-Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asú
  • Black Rock Grill
  • Dragon Orchid Sushi
  • Fish Deck
  • Irie Bites Beach Grill

Things to do

  • 24-hour gym
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor pickleball court
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sailing
  • Snorkeling
  • Surfing/bodyboarding
  • Table tennis

Family friendly

  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 4 buildings
  • 4 floors
  • Built in 2005
  • Renovated entire property - September 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free stocked minibar
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive key retrieval information
Guests have access to dining facilities at Blue Haven Resort; shuttle service is provided.

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Alexandra Providenciales
Alexandra Resort All-inclusive Providenciales
Alexandra Resort Providenciales
Alexandra Turks Caicos
Alexandra Hotel Providenciales
Alexandra Resort Turks Caicos
Alexandra Resort Turks And Caicos/Providenciales
Alexandra All-inclusive Providenciales
Alexandra All-inclusive
Alexandra inclusive Provincia
Alexandra Inclusive Inclusive
Alexandra Resort All inclusive
Alexandra Resort - All-inclusive Providenciales
Alexandra Resort - All-inclusive All-inclusive property

Frequently asked questions

Does Alexandra Resort - All-Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Alexandra Resort - All-Inclusive?

As of Nov 16, 2025, prices found for a 1-night stay for 2 adults at Alexandra Resort - All-Inclusive on Dec 16, 2025 start from ￥130,054, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alexandra Resort - All-Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Alexandra Resort - All-Inclusive?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Alexandra Resort - All-Inclusive?

Check-out is at 11 AM.

Are there all-inclusive benefits at Alexandra Resort - All-Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Alexandra Resort - All-Inclusive located?

Nestled on the beach, this Grace Bay property is within a 5-minute walk of Lucayan Archipelago and Grace Bay Beach. Providenciales Beaches and Princess Alexandra National Park are also within 5 minutes.

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Alexandra Resort - All-Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 480 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

DOMINIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff , food, and resort is amazing
Stayed 4 nights in Aug 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Small resort with a ton of amenities for all ages. The staff made our stay wonderful. Each person we met was friendly and went out of their way to make sure we were enjoying our vacation. Special mention for Marjorie’s who seemed to be everywhere at once armed with a smile that never quit. She was amazing! Visit to Blue Haven convinced us that we need to return to Turks and Caicos to Alexandra and Blue Haven!
Stayed 4 nights in Oct 2025

10/10 Excellent

Annesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo bday trip and Mustafa along with the other staff were welcoming and very pleasant. Food was great, drinks on point, sister property Blue Haven had amazing aesthetics just beautiful and there infinity pool OMG. I’ll definitely be returning soon!!!
Stayed 4 nights in Aug 2025

6/10 Okay

Gerardo

Disliked: Amenities
The rooms are a little outdated some of the staff are not the nicest
Stayed 5 nights in Jul 2025

6/10 Okay

Agatha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rooms were nice. Nothing too fancy. The staff cleaned our room daily. The food was mediocre, again nothing crazy that stuck out. Resort also had very few options to choose from when it came to dining. Prior to going we did our research and thought more would be available to us but it truly is just the deck restaurant. There was a handful of nice staff but then other than that we felt we were being a hassle when asking for things- more than not the staff was not friendly. The water and sand were absolutely breath taking. It was a once in a lifetime trip; I would not go back. Mind you, it is soooooo expensive.
Stayed 7 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach at the resort is incredible. The staff members are top notch. The reserved dining experiences had fantastic sushi, steak and fish. I enjoyed the breakfast buffet. It is kid friendly and you can buy excursions after arrival to the hotel. Someone in my party had a medical emergency and the hotel handled it beautifully.
Stayed 5 nights in Apr 2025

10/10 Excellent

Koval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay and the staff were really attentive and friendly!
Stayed 3 nights in Mar 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room for 3 of us. Beautiful beach. Some very good meals, even for us vegetarians . Blue Haven was a nice addition.
Stayed 3 nights in Jan 2025

8/10 Good

Ewanica

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay
Stayed 4 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is beautiful!
Stayed 5 nights in Jul 2022

10/10 Excellent

Temitope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Oct 2024

10/10 Excellent

Bisera, East Elmhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, from the resort, to the staff. Looking forward to going back in the future
Stayed 6 nights in Aug 2022

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise 3 hours away

It was amazing, the staff was friendly and helpful. The food was delicious and fresh and the beach was beautiful.
Stayed 3 nights in Jan 2024

6/10 Okay

Edouard

Need to buff up fitness center. Need to allow bike use 24/7. Drinks that I got were not done right like frozen Marguerita and strawberry daiquiri. Service in restaurants is marginal at best. Once they serve you food, never check on you again.
Stayed 4 nights in Mar 2025

8/10 Good

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Our room was okay but could use some finishing touches to make it more appealing. Comfortable lounge chairs on the beach, diverse menu, friendly staff, and relaxed setting made this a great place to visit.
Stayed 4 nights in Jan 2023

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful five nights at the Alexandra. The rooms were clean and spacious, the staff were lovely and the beach was so beautiful. We met some really nice fellow travelers as well. Enjoyed nice meals too. Would love to return.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offered a lot for all ages. Food, drinks, activities, facilities.
Stayed 5 nights in Aug 2022

10/10 Excellent

Rayson

Liked: Cleanliness, staff & service, property conditions & facilities
This resort is so beautiful and brought so much peace to us. The beach is immaculate and the staff made us feel extremely welcomed! Every area of the property is so well kept and the views from every corner, simply to die for. Our favorite day was a private dinner by the Fish Deck restaurant. Our waiter, Jordan was great and made our special day even better! Thank you guys for the very best time.
Stayed 6 nights in Jul 2023

10/10 Excellent

Rinku

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the resort is absolutely incredible. Each one of them including the room service staff always had a smile on their faces. Thank you for all the fun activities that you provided to keep us entertained. We were waited in hand and foot, we were spoiled. Thank you again for an amazing time
Stayed 6 nights in Jul 2023

8/10 Good

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not luxury but definitely a nice time. Beautiful beach, great pool, and excellent staff. Not all the restaurants were up and running, music/entertainment ends at 10pm, and the fire pits were never lit…were some of the downsides. The staff makes up for anything lacking. Catch sunset on the beach!
Stayed 7 nights in Nov 2022

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alexandra was a great place to stay. Sits right on the beach, nice pool, great staff that took care of things promptly. We had a hard a garden suite that was on the ground floor. The suite had everything you need including washer and dryer. There is a sister resort called the Blue Haven which we had full access to. Shuttle service is available to and from. Food options were good and quite tasty. The is a fitness center, however quite small. I think they should expand the fitness center but overall resort was awesome.
Stayed 7 nights in Mar 2024

8/10 Good

M. Saad

Liked: Cleanliness, staff & service, property conditions & facilities
Visited with 3 kids (all under 5), and we were happy with our experience. The beach and the pool were the favorites. We also loved the fact that we were able to visit Blue Heaven resort being a sister property, and had fun there. One could argue for more (& somewhat better) food options, but then again it's probably preference. For those traveling with little kids, it would be worth packing a few boxes of their favorite Mac n Cheese and other items they like. Other than that, it was a relaxing affair overall.
Stayed 6 nights in Apr 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All inclusive resort on beautiful Grace Bay Beach. My friends and I stayed in a large 2 bedroom villa overlooking the ocean. We had a large balcony with a gorgeous view. The staff was friendly and welcoming. Some of the units are being updated so I would recommend you request a unit that has been renovated. Upon check in you receive a schedule of the restaurants. It takes a day to figure things out. The buffet was plentiful breakfast was excellent . Dinner was a 4/5. The reservation process was difficult to navigate. You can only make reservations the day of. We recommend taking the shuttle to Blue Haven their sister resort which is more upscale. Fire and Ice restaurant was 5/5 We would definitely return
Stayed 5 nights in May 2024

2/10 Terrible

Hendjoulie

We booked a room that looked nothing like the bedroom that was publicized. We asked for an upgrade, the upgrade was 1.2k more than what was listed on Expedia. Reached out to Expedia, they did not try to match the price. Front desk gave multiple disinformation about shuttle time which ruined my bday since I planed around the time they initially gave. Everyone was just not customer service oriented. I’m very disappointed and displeased with the amount I paid
Stayed 5 nights in Oct 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service
Run away from this place. It badly needs new management. We stayed (2 adults and 2kids) for 1 night due to our flight being rescheduled to the next day. The rooms are nice enough and the beach location is good but the food is reprehensible, and I mean the worst I’ve ever had at any AI or any other place. The drinks are gross unless you just want beer. There is an awful sewage smell in the morning on property - so strong they must have a sewage leak. And waaaaay too expensive for what you get. So many great places to stay on the island I have no idea how they stay in business.
Stayed 1 night in Jul 2023