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駅からも近く、フロントスタッフの対応もとても完璧でした。 とても良い思い出ができました。

A disappointing stay due to noise and inconsistent service. I appreciated the early check-in and late checkout provided through my Expedia membership benefits. However, at check-in, I was told I could use the terrace. When I went there, I was informed it was reserved for wedding guests and asked to leave. If it was booked for a private event, this should have been communicated clearly from the outset. In room 519, noise continued until 3 a.m., preventing me from getting a decent night’s sleep. When I raised this with reception, I was given earplugs. At that time, I was also offered complimentary breakfast as an apology. Despite this, the breakfast charge appeared on my bill at checkout. A restful night’s sleep, accurate information and follow-through on promises are basic expectations. Unfortunately, this stay fell short in all three areas.

とても寝心地がいいベットと寝具が気持ちよかったです。　内装全体の作りもしっかりしてて木々や電気製品も使いやすかったです。