Problems with phone check-in. Not recommended if you are not confident in English. I couldn't hear him and asked him to repeat several times, he sighed in frustration and suddenly hung up the phone. I admit my English was poor, but he was irresponsible. What was he thinking? I felt very sad. If you are a tourist from a non-English speaking country, I don't recommend this place.
KIYOSHI
2024 年 8 月に 4 泊滞在
10/10 (非常に良い)
Gillian
2024 年 11 月 1 日
良かった点 : 清潔度、客室の快適度
Gillian
2024 年 10 月に 9 泊滞在
8/10 (良い)
Robert
2024 年 10 月 29 日
良かった点 : 清潔度、施設のコンディションと設備
Robert
2024 年 10 月に 8 泊滞在
10/10 (非常に良い)
Shane
2024 年 10 月 23 日
良かった点 : 清潔度、施設のコンディションと設備
Shane
2024 年 9 月に 8 泊滞在
4/10 (不満)
Jose M M
カップルで旅行
2024 年 10 月 17 日
気になった点 : 清潔度、施設のコンディションと設備
Very poor condition. No windows. Dirty.
Jose M M
2024 年 10 月に 10 泊滞在
10/10 (非常に良い)
Vladimir
2024 年 10 月 14 日
良かった点 : 清潔度、施設のコンディションと設備
nice property!!!
Vladimir
2024 年 9 月に 14 泊滞在
8/10 (良い)
Jennifer Elizabeth
2024 年 9 月 14 日
良かった点 : 清潔度、施設のコンディションと設備
Great location to both beach and main town precinct
Jennifer Elizabeth
2024 年 8 月に 14 泊滞在
10/10 (非常に良い)
Mark
家族旅行
2024 年 9 月 8 日
良かった点 : 清潔度、設備とサービス、客室の快適度
Excellent stay at this apartment which had all the amenities we needed. Close to centre of port douglas and 4 mile beach. Would highly recommend
Mark
2024 年 8 月に 8 泊滞在
8/10 (良い)
Sammy
小さなお子様連れの家族旅行
2024 年 9 月 8 日
良かった点 : 設備とサービス
The staff were friendly and helpful, check in was easy and we were given a high chair for the baby. The room was really nice and big and a balcony overlooking the pool. The pool was beautiful and warm. The hotel is so close to the beach and offer toys for the kids to borrow.
The only downsides are there is no lift so we had to get all our suitcases up and down 3 flights of stairs, and we did not fit in the underground parking so parking was out the back, further from our room with our luggage, and one night on the street when parking was full.
It is definitely worth the price and we would stay there again.
Sammy
2024 年 9 月に 3 泊滞在
8/10 (良い)
Peter
2024 年 8 月 29 日
良かった点 : 清潔度
Peter
2024 年 8 月に 12 泊滞在
10/10 (非常に良い)
Stephanie
2024 年 8 月 16 日
Stephanie
2024 年 8 月に 9 泊滞在
2/10 (非常に不満)
Elinor
家族旅行
2024 年 8 月 10 日
気になった点 : 清潔度、客室の快適度
Elinor
2024 年 8 月に 3 泊滞在
6/10 (普通)
Roslyn
カップルで旅行
2024 年 8 月 6 日
気になった点 : 施設のコンディションと設備
The property was in a good position, close to the beach and walking distance to restaurants and shops.
The reception staff were helpful and friendly.
The pool and garden area were well maintained.
Unfortunately our apartment was near the main road, so there was a lot of traffic noise.
Also the bathroom needed an upgrade,the photos on the website were quite misleading.
Roslyn
2024 年 7 月に 7 泊滞在
8/10 (良い)
Sergey
家族旅行
2024 年 7 月 30 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Need to put more supplies for people staying for more than 2 days.
Sergey
2024 年 7 月に 5 泊滞在
6/10 (普通)
Kate
2024 年 7 月 28 日
良かった点 : 清潔度、施設のコンディションと設備
Kate
2024 年 7 月に 7 泊滞在
10/10 (非常に良い)
Bigland
2024 年 7 月 28 日
Bigland
2024 年 7 月に 3 泊滞在
10/10 (非常に良い)
Tom
2024 年 7 月 27 日
Tom
2024 年 7 月に 6 泊滞在
8/10 (良い)
Rachel
家族旅行, 小さなお子様連れの家族旅行
2024 年 7 月 26 日
良かった点 : 設備とサービス
We stayed at the reef club for a four nights. It was an ok stay.
Pros--
Nice area, close to town.
Large-ish space with a separate room for our daughter.
Small kitchen set up allowed us to make our own meals.
Laundry facilities were nice to have on site. One pack of detergent is provided in the room.
Cons--
Room/apt wasn't very clean. Lots of cobwebs on every light fixture. Floors made my feet dirty when I walked around.
Shower head is very low. I had to bend my back backwards to rinse the back of my head.
Shower didn't have a door or curtain, so mat was chronically wet.
Shower temp was tricky to get not too hot or cold.
Basically everything about the shower/bath actually ends up here.
There was a light on the patio that was on an automatic timer and didn't turn off until late and made the master bedroom very bright and hard to sleep for someone that needs it dark.
No elevator, so had to haul heavy luggage up flights of stairs.
They did clean the bathroom vent after it was mentioned in the check in feedback it was covered in dust, so that was nice.
It was ok for what it was, but could use some TLC.
Rachel
2024 年 7 月に 4 泊滞在
8/10 (良い)
Helen
2024 年 7 月 19 日
良かった点 : 清潔度、施設のコンディションと設備
This property has everything you need for a tropical getaway. The pool area is lovely and well maintained. The unit we stayed in had 2 big bedrooms, a small but adequate living area and basic kitchen. 10 minute walk to town via beach or road and less than 5 minutes to the beautiful beach.
Helen
2024 年 7 月に 6 泊滞在
10/10 (非常に良い)
Alison
家族旅行
2024 年 7 月 19 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Close to beach and friendly staff
Alison
2024 年 7 月に 10 泊滞在
6/10 (普通)
Leila
家族旅行
2024 年 7 月 18 日
気になった点 : 清潔度
Everything was a bit moldy. I get that it’s a tropical area but it’s just not cleaned enough in the bathroom. The dishes in the cabinet were dirty (clearly not checked between guests). The air freshener was way too strong (we put it in a spare kitchen cabinet when we were there). Location is really good but the whole property is a bit tired. It’s decent value for money though as it’s a lower priced property for the area. Despite the issues with cleanliness, we would consider staying again
Leila
2024 年 7 月に 6 泊滞在
10/10 (非常に良い)
Sartaj
2024 年 7 月 9 日
良かった点 : 清潔度、施設のコンディションと設備
Sartaj
2024 年 7 月に 8 泊滞在
6/10 (普通)
Lynette
2024 年 6 月 30 日
気になった点 : 清潔度
In need of a makeover
The unit needed a good spring clean and makeover as the decor was very dated. It was a short 10 minute walk to the shops in Macrossan Street. Weather was great while we were there in June.