Hibiscus Resort & Spa offers lush gardens and sunny terraces for unwinding. Guests enjoy two outdoor pools, a library, and laundry facilities. The on-site Hibiscus Day Spa is praised for its rejuvenating treatments.
Located in Port Douglas, Hibiscus Resort & Spa is near the beach. Four Mile Beach and Wet Tropics of Queensland reflect the area's natural beauty and area attractions include Four Mile Beach Park and Wildlife Habitat. Visit our Port Douglas travel guide
Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a library, and express check-in are onsite. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dryer and a coffee/tea maker, and other amenities include free WiFi and a furnished balcony. Limited housekeeping is available.
Hibiscus Resort & Spa offers 42 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.
2 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hibiscus Day Spa. Services include hot stone massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
24-hour roundtrip airport shuttle at scheduled times for a surcharge
Free self parking on site
Wheelchair-accessible parking available
Kitchenette
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Stovetop
Bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 50 per day
Bathroom
Designer toiletries
Hair dryer
Shampoo
Towels provided
Living spaces
Living room
Entertainment
DVD player
Flat-screen TV with digital channels
Library
Outdoor areas
Barbecue grill
Furnished balcony/patio
Garden
Outdoor furniture
Terrace
Laundry
Dryer
Laundry facilities
Laundry service
Climate control
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Smoking not allowed
Services and conveniences
Iron/ironing board
Limited housekeeping
Limited-hour front desk
Luggage storage
Phone
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
2 buildings
3 floors
42 units
Access via exterior corridors
Built in 1996
Garden
Individual furnishings
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:30 AM - 4:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 50.0 per day
Cribs (infant beds) are available for AUD 15.0 per day
Property payment types
Important information
Optional extras
Airport shuttle fee: AUD 52 per person (one-way)
Airport shuttle fee per child: AUD 26 (one-way), (up to 11 years old)
Crib (infant bed) fee: AUD 15.0 per day
Rollaway bed fee: AUD 50.0 per day
Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
Property is also known as
Hibiscus Gardens Spa
Hibiscus Gardens Spa Port Douglas
Hibiscus Gardens Spa Resort
Hibiscus Gardens Spa Resort Port Douglas
Hibiscus Spa Resort
Hibiscus Gardens Hotel Port Douglas
Hibiscus Resort Port Douglas
Hibiscus Resort
Hibiscus Port Douglas
Hibiscus Resort Spa
Hibiscus & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel
Hibiscus Resort & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel Port Douglas
Frequently asked questions
Does Hibiscus Resort & Spa have a pool?
Yes, this property has 2 outdoor pools.
Is Hibiscus Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hibiscus Resort & Spa?
Check-in start time: 2 PM; Check-in end time: anytime.
What time is check-out at Hibiscus Resort & Spa?
Check-out is at 10 AM.
Does Hibiscus Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs at scheduled times. A fee of AUD 52 per person applies.
Where is Hibiscus Resort & Spa located?
Situated near the beach, this spa aparthotel is within a 10-minute walk of Macrossan Street and Four Mile Beach. Port Douglas Splash Park and Port Village Shopping Centre are also within 10 minutes.
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Reviews
Hibiscus Resort & Spa Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.6
Location
8.4
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 84 out of 210 reviews
10 - Excellent
84
Rating 8 - Good. 97 out of 210 reviews
8 - Good
97
Rating 6 - Okay. 22 out of 210 reviews
6 - Okay
22
Rating 4 - Poor. 5 out of 210 reviews
4 - Poor
5
Rating 2 - Terrible. 2 out of 210 reviews
2 - Terrible
2
Reviews
8/10 Good
Karin
Jan 21, 2026
Liked: Cleanliness, property conditions & facilities, communication
It was quiet and relaxing
Karin
Stayed 7 nights in Jan 2026
8/10 Good
Luanne
Nov 19, 2025
Liked: Cleanliness, room comfort, communication
Undercover parking. Close to resturants and shops.
Luanne
Stayed 7 nights in Nov 2025
10/10 Excellent
Anna Dorota
Sep 19, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely loved staying at Hibiscus. The property was lovely and quiet. Rooms are very spacious and well equipped. Check in after hours was smooth and all staff were very friendly and helpful. It’d definitely stay there again.
Anna Dorota
Stayed 5 nights in Sep 2025
10/10 Excellent
Anne
Oct 27, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel staff were fabulous. Friendly, eager to help, approachable. They made the stay so enjoyable. Nothing was too much trouble.
Anne
Stayed 2 nights in Oct 2025
6/10 Okay
Stephen
Aug 20, 2023
Liked: Cleanliness, communication
Great location and very friendly staff
Stephen
Stayed 5 nights in Aug 2023
10/10 Excellent
Dominik
Jan 13, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay. We had everything we needed, a nice pool, also a great BBQ area really great people working there. Would highly recommend this place
Dominik
Stayed 2 nights in Jan 2025
10/10 Excellent
Malcolm
Oct 31, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Front office staff - Fiona - was very welcoming and helpful and we loved the resort especially the pool and BBQ area where we dined with friends each night
Malcolm
Stayed 4 nights in Oct 2024
10/10 Excellent
Sandra
Dec 17, 2024
Liked: Cleanliness, room comfort, communication
Great position,staff on reception extremely helpful and efficient, great bbq areas and 2 pools we are regulars to Port Douglas as we are locals in Cairns and will definitely stay again at Hibiscus.
Sandra
Stayed 2 nights in Dec 2024
8/10 Good
Roger
Jan 5, 2025
Liked: Cleanliness, room comfort, communication
Lovely location
A beautiful location and accommodation. Loved the pools. Our unit needed a little maintenance on doors and windows but all other needs were met well.
Roger
Stayed 3 nights in Jan 2025
8/10 Good
Ivan
Sep 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely relaxing stay. Rooms a little tired but very clean and comfortable. Avoid unit with shower over bath as dangerous to navigate but a few rooms have been changed so just request walk in shower when booking. Stairs to units but we managed no problem. Comfortable bed. Able to self cater well enough whilst also short walk to Main Street and many restaurants and pub grub. Great pool area x 2. Very handy Location. We would stay again as reasonable rate for Port Douglas central. Staff friendly and helpful Thanks for a relaxing stay Hibiscus.
Ivan
Stayed 9 nights in Sep 2025
8/10 Good
Duncan
Sep 18, 2023
Liked: Cleanliness, amenities, communication
The protection from the Easterlies around the pool was a great bonus
Duncan
Stayed 3 nights in Sep 2023
10/10 Excellent
Mary
Aug 17, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was in a great location. We walked everywhere.
Mary
Stayed 4 nights in Aug 2023
10/10 Excellent
Jennifer
Sep 12, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
In a great central location. Within walking distance to shops, supermarket and eating cafes and restaurants. Staff were very friendly. The gardens and pools were well kept and very inviting. We used the BBQs which were clean and looked relatively new. Parking was easy. Our unit was ideal for the two of us. Kitchen a little small but adequate and well equipped. Bathroom looked recently refurbished, modern, fresh and clean. Bed was very comfortable and lounge area was also very comfortable and well equipped. No hesitation in returning to Hibiscus Gardens. :)
Jennifer
Stayed 6 nights in Sep 2024
8/10 Good
D
Jul 15, 2025
Liked: Cleanliness, room comfort, communication
Great place for a family of 3!
Great place for a family of 3 with another family staying in another room. Thanks to Jenny and Angelique for a great service!
D
Stayed 5 nights in Jul 2025
10/10 Excellent
nicole Jane
Jan 11, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the 2 pools, quiet but close to everything location and Balinese feel.
nicole Jane
10/10 Excellent
Christopher
May 4, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Balinese vibe
Christopher
Stayed 3 nights in Apr 2023
8/10 Good
Helen
Oct 22, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was convenient to everything. Close proximity to beach, restaurants and shops. Nice relaxed environment. Pool was relaxing and grounds were well maintained.
Helen
Stayed 2 nights in Oct 2022
10/10 Excellent
Patrick
Sep 29, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Catered perfectly for our family with 3 teenagers. Location was great. 2 very nice pool. Friendly staff.
Friendly and helpful staff. Great location (near Macrossan but quite), stylish place. Would probably benefit from bathrooms renovation, but still magical! Heated pool (which is important in July) with jacuzzi button. Breakfast near the pool: very basic, but nice. Overall - adequate for the price. Highly recommend.
Daniel
8/10 Good
Stephen
Oct 14, 2024
Liked: Cleanliness, property conditions & facilities, communication
The bed was extremely hard like sleeping on concrete.
Stephen
Stayed 2 nights in Oct 2024
10/10 Excellent
Meaghan Jane
Nov 26, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay at Hibiscus. It is such a beautiful resort with a very Balinese feel to it. Jenny was absolutely lovely and welcoming, you can tell she is passionate about what she does. Hibiscus was so close to everything in Port Douglas literally walking distance to everything, the beach, the marina, the shops and the restaurants which made it so convenient as we were travelling with a 1 and a half year old baby. The pools and gardens here were amazing and well looked after, nice to relax in after long days out and about. Only negative is we found 2 cockroaches in the apartment and the lounge could use a clean but other than that all was good!
Meaghan Jane
Stayed 3 nights in Nov 2022
8/10 Good
Nelda
Oct 9, 2024
Liked: Cleanliness, amenities
No lift at the property so we had to change to a lower level room and still carry our suitcases up a flight of stairs. Being in our 70's this was not easy.
Nelda
Stayed 2 nights in Oct 2024
8/10 Good
Lorraine
Aug 20, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The fridge had an unpleasant smell which was attended to by housekeeping staff. The view from the balcony was very disappointing as it overlooked the property next doors airconditioning units & a garden of dead plants. Everyone else had lovely views.
Lorraine
Stayed 7 nights in Aug 2022
6/10 Okay
April
Jul 23, 2023
Liked: Room comfort, communication
Grounds are beautiful . Wonderful pools and atmosphere. Close to beach and walking distance to shops and restaurants. Great location.
Some reception staff don't demonstrate good customer service while others helpful . Felt at times was being nickled and dimed. Charged for toilet paper and doing laundry. Think given cost of staying this should be included as other apartments don't charge for this where we have stayed. Didn't think apartment was that clean on arrival and no room cleaning with apology they don't have staff . Should at least place sanitizer in apartment and mop or swifter so we could clean ourselves.