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「Staff were brilliant, rooms have been let go from a maintenance point of view. Food was tasty but very over priced, especially the breakfast. Would have made a complaint if I’d had to pay £18 for that had it not been included with the nights stay. Drinks reasonably priced though.」

「Excellent better than expected 」

「Thoughtful, friendly receptionists, cheerful serving staff, room had a beautiful view and was clean. No complaints other than old cobwebs in the swimming pool windows and pool was crowded and noisy due to kids swimming lessons, which cut the useable area of pool to half」

「Myself and my partner were really impressed by the beautiful decor at Lanelay Hall the hotel and our room was very spacious - the biggest room I’ve ever had whilst staying at a hotel. The happy birthday treats and petals were a really kind lovely touch too. The location was disappointing as we pulled up to the hotel gates in a housing estate (our expectation was a countryside hotel). Also one of the skylight blinds was broken in our room and left a gaping hole of bright light into the room which...

「The hotel is situated in beautiful surroundings and we were lucky to be given a stone cottage apartment with outside decking overlooking the pond and grounds. Beautiful! The staff were all very pleasant but overstretched and and quite stressed at times. Breakfast was good but didn't run smoothly. The restaurant food and service was very good.The pool and spa were really lovely and the gym looked amazing. Don't rely on trying to get a taxi anywhere. Our main reason for staying here was to visit...

「Played a round of golf, unintentionally with an employee who helped to make it a memorable day. Staff can't do enough to help you.」

「スタッフの対応が雑。 食事がまずい。 部屋が狭く、使いづらい。」