Pontresina Vacations from ￥385,580

Very friendly, prompt and helpful check in process. Very comfortable bed, excellent bathroom. Nice and inviting hotel.

The staff were polite. The room was not as clean, it was superficially clean, but not pristine. The Shower needs to be remodelled, as every time we shower we deal with a flood. The garage needs some updating, it’s a hassle to go to the front desk, get the key to leave, and then when coming back, we have to get out the car to get the garage opener from the front desk to go back to the car to enter the car garage.

Very nice and great staff but very overpriced - at least for the deluxe room I purchased. Maybe this is common in Europe one king bed is really two singles? Sheets are set up for singles and the put them together.

Location is literally perfect, room was second floor with zero noise from streets, spotless and absolutely luxurious. The vip access included a bottle of prosecco and the lobby staff was incredibly nice. During this trip i visited 4 countries in EU and this hotel was hands down the best. I will be going back.

Service was excellent - from check in through breakfast to check out.