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"I went to Lake Akan area mainly for the onsen. This hotel offers private onsen with a free. I enjoyed the privacy."…""I went to Lake Akan area mainly for the onsen. This hotel offers private onsen with a free. I enjoyed the privacy."WWW…"

Reviewed on Dec 12, 2019

"This hotel is some kind too “old”. However, the Onsen’s quality is the best from our trip."…""This hotel is some kind too “old”. However, the Onsen’s quality is the best from our trip."WWW…"

Reviewed on Jun 5, 2018

"Amazing view of Lake Akan, very wide option types of onsen, big room with attentive details and reasonable quality of meals. Lake view rooms are quite pricey though. Dun forget to check out the optional paid tours, the early morning coffee tour offers excellent view of sunrise on the frozen ..."…""Amazing view of Lake Akan, very wide option types of onsen, big room with attentive details and reasonable quality of meals. Lake view rooms are quite pricey though. Dun forget to check out the optional paid tours, the early morning coffee tour offers excellent view of sunrise on the frozen ..."WWW…"

Reviewed on Jan 28, 2020

"view in winter,onsen in room and reserved,food was great too"…""view in winter,onsen in room and reserved,food was great too"WWW…"

Reviewed on Dec 17, 2019

"The warm welcome was much appreciated - the valet parked the car and brought in our luggage while the concierge presented us with a welcome drink."…""The warm welcome was much appreciated - the valet parked the car and brought in our luggage while the concierge presented us with a welcome drink."WWW…"

Reviewed on May 25, 2019

"Not so good reception service"…""Not so good reception service"WWW…"

Reviewed on Oct 20, 2019

"Good service."…""Good service."WWW…"

Reviewed on Mar 3, 2020

"Beautiful location, very quiet, big, comfortable rooms, great onsen, superb food."…""Beautiful location, very quiet, big, comfortable rooms, great onsen, superb food."WWW…"

Reviewed on Aug 18, 2019

"Nice onsen & good food"…""Nice onsen & good food"WWW…"

Reviewed on Dec 21, 2019

"The onsen is excellent, the staff were friendly and very attentive especially the guy. My only concern was that the distance stated 1 minute walk from the station, no it is not, you have to take taxi or bus to the center"…""The onsen is excellent, the staff were friendly and very attentive especially the guy. My only concern was that the distance stated 1 minute walk from the station, no it is not, you have to take taxi or bus to the center"WWW…"

Reviewed on Oct 30, 2019

"We had a nice stay. Beautiful lake. Onsen was perfect. A very quiet area with nothing around."…""We had a nice stay. Beautiful lake. Onsen was perfect. A very quiet area with nothing around."WWW…"

Reviewed on Jul 22, 2020

"I would like to say the host"…""I would like to say the host"WWW…"

Reviewed on Jan 27, 2020

"Spacious bedroom, and en suite washroom a big plus. We were given a room on ground floor, which had convenient access to all parts of hotel. Simple breakfast but adequate. Though it would have been good to vary the menu (we had basically same food on both mornings we were there). Limited free WIFI ..."…""Spacious bedroom, and en suite washroom a big plus. We were given a room on ground floor, which had convenient access to all parts of hotel. Simple breakfast but adequate. Though it would have been good to vary the menu (we had basically same food on both mornings we were there). Limited free WIFI ..."WWW…"

Reviewed on Jul 6, 2019

"冷蔵庫の掃除がされておらず前泊者の食べ物が残っていた。 部屋を変えてもらったが、喫煙室だったので臭いが残っていた。 また、本サイトですでに支払済みだったのに、チェックアウト時に予約方法や金額などを確認されて、時間がかかった。"…""冷蔵庫の掃除がされておらず前泊者の食べ物が残っていた。 部屋を変えてもらったが、喫煙室だったので臭いが残っていた。 また、本サイトですでに支払済みだったのに、チェックアウト時に予約方法や金額などを確認されて、時間がかかった。"WWW…"

Reviewed on May 19, 2017

"For the price I pay, this is definitely not worth it, at all. It is a lot of do it yourself. Not foreigner friendly. Rigid and unhelpful in general. They put themself on Expedia but they do not reply to messages so don't expect to get help and answer there."…""For the price I pay, this is definitely not worth it, at all. It is a lot of do it yourself. Not foreigner friendly. Rigid and unhelpful in general. They put themself on Expedia but they do not reply to messages so don't expect to get help and answer there."WWW…"

Reviewed on Feb 4, 2020

"The whole hotel is very dated. It seems like all they did was to renovate the lobby, so it looks new modern shiny, whereas the rooms are left in the 80s/90s era. We had one of the big rooms, with tatami and also a supposed double bed. The bed was not comfortable at all, and way too small for 2 persons. ..."…""The whole hotel is very dated. It seems like all they did was to renovate the lobby, so it looks new modern shiny, whereas the rooms are left in the 80s/90s era. We had one of the big rooms, with tatami and also a supposed double bed. The bed was not comfortable at all, and way too small for 2 persons. ..."WWW…"

Reviewed on Oct 28, 2018

"Friendly and amicable host. Clean room. Lots of amenities available. Onsen avail at level 1."…""Friendly and amicable host. Clean room. Lots of amenities available. Onsen avail at level 1."WWW…"

Reviewed on Aug 30, 2018

"We arrived at Hotel Masyu with the counter staff saying they did not have our booking so it got me a little worried. Thankfully they accepted my physical Expedia booking confirmation slip I printed before my trip. I wouldn't say Hotel Masyu is old, but it is a little dated. Everything else was still ..."…""We arrived at Hotel Masyu with the counter staff saying they did not have our booking so it got me a little worried. Thankfully they accepted my physical Expedia booking confirmation slip I printed before my trip. I wouldn't say Hotel Masyu is old, but it is a little dated. Everything else was still ..."WWW…"

Reviewed on Jun 20, 2018

"Very gracious and attentive hospitality. The location is ideal, the house immersed in a verdant valley, surrounded by a field replete with flowers (hence the name), with spanning views over the nearby forest and hills. Our room, Japanese style, was spacious, with two wide windows facing the bucolic ..."…""Very gracious and attentive hospitality. The location is ideal, the house immersed in a verdant valley, surrounded by a field replete with flowers (hence the name), with spanning views over the nearby forest and hills. Our room, Japanese style, was spacious, with two wide windows facing the bucolic ..."WWW…"

Reviewed on Jul 18, 2017