Polillo Vacations from ￥48,548

Great hotel & the staff was so nice and polite.

It was a decent condo! The only thing is there was not enough towels provided for the number of guests. No bathroom rugs, the water from the shower leaks all over the floor in the bathroom and makes the floor soaking wet. Other than that it was a pleasant stay! We were on the 9th floor this time around.

They only allow 1 face, hand and body towel. Requested more but was told just one per room. I like to have a towel to wipe down the counter after washing my face. Hotel smelled like sewer the entire time. Door to room would t close properly. Had to keep pushing to close. Ate at the restaurant, took 2 hours of I get food. Has to ask for my tea 3 times! Finally after almost 2 hours, they bought a cup. Was told after that because of the typhoon warning, many staff didn’t show up for work. Completely understandable but that something you should tell people when they sit down. We keep asking when our food is coming, was told 15 more minutes numerous times. Finally when we got angry, they said they are short staff. Still, 2 hours to bring tea is a bit ridiculous.

The accommodation was adequate but for the stench and noise. You can really hear noise from the hallways. The putrid smell would randomly come and go. We noticed the smell sometime during the night and even in the main lobby of the hotel. It was a really strong sewer smell. If it weren’t for those two issues, the location is prime especially since it’s connected to the mall. The room was clean enough as well. It really is too bad about that awful smell.