4/10 (不満)
Jennifer
カップルで旅行
2024 年 5 月 10 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Do not stay here! So our flight was delayed and they lost our luggage so we arrived to the hotel after 7 pm. I was told check in is from 3pm -7pm but was offered self check-in which had great instructions on how to retrieve the key and I was offered to pay 25 euro for someone to be there when we checked in. We opted for self check in no problem. It had been a long day, stress level is already high we get to the room and there’s no AC. I sent a message to the person coordinating everything and she said she would get it fixed the following day. Now mind you it’s got as sim this room! So we had to sleep with the windows open with no screen on the windows making my sleep uneasy. The AC was turned on 2 days later and we left the following day. Had I known the AC was out I would have immediately cancelled the booking. I feel like this information should have been told to me prior to getting there and let me make the decision to stay or not stay. Oh and there is no elevator so you carry your bags up several flights of narrow stairs. I think I counted 50 steps so beeare if that. The bed is hard as heck! There is a Turkish shower that is okay. Had plenty of hot water that was nice. If you rent a car they will tell you it’s 25 euro a day to park. Don’t do it park on the street for free as long as it’s a white line you can park. I have to say the cook that makes breakfast was nice and kind nothing like Margarite the check-in woman I’d been in contact with. Her attitude is so nasty!
Jennifer
2024 年 5 月に 3 泊滞在